FedEx Poland wrong url

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author gaurav1092

    (@gaurav1092)

    4 months ago

    Hi @shade351,

    We’ve updated the FedEx Poland tracking URL in AST’s shipping carriers list. To reflect these changes in your store, you’ll need to synchronize the shipping carriers list.

    Here’s how to do it:

    1. Go to your WordPress Dashboard.
    2. Navigate to WooCommerce > Shipment Tracking > Shipping Carriers.
    3. In the top-right corner, you’ll find a drop-down menu. Click on “Sync Carriers” to update the list.

    For detailed guidance, our documentation on Sync Carriers can be found here. It provides step-by-step instructions and additional information.

    Thanks,

    Thread Starter shade351

    (@shade351)

    4 months ago

    Unfortunately, the email to the client still shows the old url.
    The first time there was actually an update for Fedex Poland (I didn’t take a screenshot), so I’m sending it to confirm that I did it.

    still old url: https://www.fedex.com/fedextrack/system-error?trknbr=1234
    It should be: https://www.fedex.com/pl-pl/online/domestic-tracking.html#/tracking/list?packages=1234

    I have updated:

    I cleared the store cache, also tried ‘Reset carriers database, it will reset all your shipping provider database’, no change.

    • This reply was modified 4 months ago by shade351.
    • This reply was modified 4 months ago by shade351.
    • This reply was modified 4 months ago by shade351.
    Plugin Author gaurav1092

    (@gaurav1092)

    4 months ago

    Hi @shade351,

    Currently, we have set this tracking URL for FedEx Poland:

    https://www.fedex.com/fedextrack/?trknbr=%number%

    In your case, since the tracking number was invalid (1234), it automatically redirected to:

    https://www.fedex.com/fedextrack/system-error?trknbr=1234

    We cannot set the tracking URL specifically for domestic shipments, as it may not work for all FedEx Poland tracking numbers. However, you can change the tracking URL to the domestic URL using the Advanced Shipment Tracking Pro plugin.

    Let me know if you need further assistance!

    Best regards,
    Gaurav

Viewing 3 replies - 1 through 3 (of 3 total)
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