Features video thumbnails are not displayed

Resolved

(@bertrand66)

Hello,

The index pages on my website don't show most of the video thumbnails, as you can see here : https://econoflash.com/category/definitions-economiques-simplifiees/lexique-economique/.

Here you can see the thumbnail : https://app.screencast.com/JBv09IeGMvYzd. 

Here you can't : https://app.screencast.com/1tKysO1B17E1x. 

According to the theme support, the culprits are my Light Speed settings .

As you can see here there is no thumb [MEDIA=imgur]tekvFb6[/MEDIA], here is a thumb [MEDIA=imgur]EpcLtSz[/MEDIA] .

The theme support thinks that I have used the option to optimize the images, and that is why there is no thumb.

I just applied the preset like this : https://app.screencast.com/7tLvpfobRVfxC .

I did regenerate the thumbnails, but with no success.

Can you help me do the settings so that the Video thumbnails can be displayed ?

Thanks in advanced.

The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)

Plugin Support qtwrk
(@qtwrk)

1 year, 4 months ago

does it work if you disable the cache plugin ?

Thread Starter Bertrand66
(@bertrand66)

1 year, 4 months ago

Hello, no it doesn’t, I have tried to deactivate Lite Speed, but it doesn’t solve the problem, the featured video thumbnail still dont show up.
Plugin Support qtwrk
(@qtwrk)

1 year, 4 months ago
if it does not show up even with LiteSpeed Cache plugin disabled, then I believe it might be something else went wrong

you can further verify by checking HTML source code , at bottom of it , make sure you don’t see something like this
```


```
that will confirm the plugin is not touching your page anymore
Thread Starter Bertrand66
(@bertrand66)

1 year, 4 months ago

Thanks for your help, I don’t see anything in the console after I deactivate Lite Speed : https://app.screencast.com/itbckr5H3iWmy.

Plugin Support qtwrk
(@qtwrk)

1 year, 4 months ago

no , not by console , but “view source code”

Thread Starter Bertrand66
(@bertrand66)

1 year, 4 months ago

I just checked, nothing in the source code either : https://app.screencast.com/5aMvp4dAmnJ2g.

Do you think that the problem doesn’t come from LiteSpeed ?

Plugin Support qtwrk
(@qtwrk)

1 year, 4 months ago

based on current evidence , yes , it does not look like issue is created by LSCWP

Thread Starter Bertrand66
(@bertrand66)

1 year, 4 months ago

Okay, thank you for your help, great plugin by the way :).

Plugin Support qtwrk
(@qtwrk)

1 year, 4 months ago

thanks , I hope you find and solve your issue soon : )

Viewing 9 replies - 1 through 9 (of 9 total)

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