Support » Plugin: Abandoned Cart Reports For WooCommerce » features needed

  • 1.is it possible to know the users location country, state ,district and pincode

    2. when can i expect the new update for wordpress .5.5.1

    3. the CartBounty plugin shows cart of users outside india but wc-abandoned-carts-by-small-fish-analytics doesnt do so

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author smallfishes

    (@smallfishes)

    Hi @anand99

    Thanks for reaching out. I spend some time this afternoon and released a new version with official support for the latest WordPress and WooCommerce.

    The pro version of the plugin does IP lookups and will show you where the abandoned carts are coming from. Did you check it out already?

    Thread Starter anand99

    (@anand99)

    when using cartbounty plugin several other users products added to cart are shown within in 24 hours there are approx 90 cases but in your plugin only 10 items are there ,does your plugin record cart action from outside india users

    Plugin Author smallfishes

    (@smallfishes)

    Hi @anand99 yes the plugin will show carts started by users anywhere in the world.

    A big problem with abandoned cart plugins is bots and crawlers adding items to carts which causes fake carts. I’m not saying this is what you’re seeing, however our plugin has a lot of code to detect and ignore these bots and crawlers.

    Do you think that might be what you’re seeing?

    Plugin Author smallfishes

    (@smallfishes)

    @anand99 also, another sanity check would be to check out what’s being recorded in Google Analytics. Do you have that option?

    Thread Starter anand99

    (@anand99)

    1.i have google analytic activated but dont know how to see cart abandoned could u guide me

    and

    2.iam using cloudfare as front end proxy server ,and when the captured ip of user is checked the isp and org shows cloudfare, is your plugin getting confused and capturing my own ip address of cloudfare.

    Plugin Author smallfishes

    (@smallfishes)

    @anand99

    Check out this article for Google Analytics.

    https://www.monsterinsights.com/how-to-track-shopping-cart-abandonment-with-google-analytics/#:~:text=To%20find%20your%20cart%20abandonment,the%20number%20of%20cart%20abandonment.

    As for the Cloud Flare, yes it’s entirely possible in your set up that the IP address being recorded is that of your proxy server. Are all of the IP addresses the same?

Viewing 6 replies - 1 through 6 (of 6 total)
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