Features images

  • Resolved aristonia

    (@aristonia)


    3 years, 8 months ago

    Hello,

    Features images is not loading for me, so i heard there is a bug with wordpress 5.4.x with loading them. Now i found this:

    Open wp-includes/post-thumbnail-template.php and find this line (under ‘function get_post_thumbnail_id’):

return (int) get_post_meta( $post->ID, ‘_thumbnail_id’, true );

Change by adding WP5.3 line and cancelling the new WP5.4 code:

return get_post_meta( $post->ID, ‘_thumbnail_id’, true );
//return (int) get_post_meta( $post->ID, ‘_thumbnail_id’, true );

    but this fix is not working for me either, does anyone have suggestions?

    website screenshot ; https://ibb.co/JjmP4VJ

    Thanks in advanced,

    – aristonia

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support mouli a11n

    (@mouli)

    3 years, 8 months ago

    Hi there,
    Before we can consider this a bug in WordPress I suggest that you test for more likely causes such as conflicts.
    Issues like this may be caused by either a conflict with your theme or with another plugin. You can read more about plugin and theme conflicts here:
    https://docs.woocommerce.com/document/woocommerce-self-service-guide/

    The best way to determine if the issue is being caused by a theme and/or plugin is to do the following:

    1. Temporarily switch your theme back to the Storefront (https://www.woocommerce.com/storefront/) or TwentyNineteen (https://wordpress.org/themes/twentynineteen/) Theme.
    2. Disable all plugins except for WooCommerce.
    3. Test to see if the issue has been resolved.

    If that resolves the issue, then one-by-one you can switch back your theme and re-enable your plugins, testing in between, until you find the one causing the conflict.

    I hope that helps you to figure it out.
    Feel free to get back to us if you have further questions.

    Thread Starter aristonia

    (@aristonia)

    3 years, 8 months ago

    Uhm…

    I turned off every plugin besides WordPress and Jetpack and its still not working,
    i tried Storefront theme and its still not working like it should.

    if you got any specific questions please ask and ill try to answer the best i can.

    I also udpated wordpress to 5.5 and i updated every single plugin as well to latetest plugin available.

    • This reply was modified 3 years, 8 months ago by aristonia.
    • This reply was modified 3 years, 8 months ago by aristonia.
    Plugin Support mouli a11n

    (@mouli)

    3 years, 8 months ago

    Sorry to hear that you are still having problems.
    Can you please confirm that this is still an issue with only WooCommerce active and the Storefront theme?
    Please ensure that Jetpack is also disabled during testing.

    Could you please send me a copy of your site’s System Status when it is in this state?
    You can find it via WooCommerce > Status. 
    Select Get system report and then Copy for support. 

    Once you’ve done that, you can paste it here.

    We look forward to hearing back from you.

    Thread Starter aristonia

    (@aristonia)

    3 years, 8 months ago

    Uhm there is a lot of data there so i made screenshots of it and uploaded it to my host i skipped Database part due there are multiple users and don’t wanna put that online.

    http://wptest1.weblicity.nl/inbalans/images/

    actual shop item that got featured images in the backend but not showing :
    http://wptest1.weblicity.nl/inbalans/winkel/inbit/desktops/amd-desktop-oranje/

    thats with only Woocommerce active as plugin and with the theme ‘Storefront’.

    Thread Starter aristonia

    (@aristonia)

    3 years, 7 months ago

    @mouli got any update?

    Plugin Support mouli a11n

    (@mouli)

    3 years, 7 months ago

    Hi there,
    I checked the product at http://wptest1.weblicity.nl/inbalans/winkel/inbit/desktops/amd-desktop-oranje/ and I can see the product image:


    Link to image: https://d.pr/i/82eQFF

    Is this still an issue for you?

    Plugin Support mouli a11n

    (@mouli)

    3 years, 7 months ago

    It’s been a while since we heard from you, so I’m marking this thread resolved. Hopefully, you’ve been able to resolve this, but if you haven’t, please open up a new topic and we’ll be happy to help out.

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Features images’ is closed to new replies.