Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Hector Cabrera

    (@hcabrera)

    Hi Greg!

    It doesn’t seem like the Display thumbnail option is enabled. Go to Widgets > WordPress Popular Posts and make sure the option is ticked.

    Thread Starter Hard Boiled Greg

    (@hard-boiled-greg)

    Hello,

    Thank you very much for taking the time to reply.

    The “Display post thumbnail” box under post settings is for sure ticked.

    Do you have any other suggestions of things I may try?

    Thank you!

    Plugin Author Hector Cabrera

    (@hcabrera)

    Don’t mention it, Greg.

    Alright, next question. Is the “Use custom HTML Markup” checkbox checked? (you might want to simply share a screenshot of your widget settings, it may help speed things up a bit :P)

    Thread Starter Hard Boiled Greg

    (@hard-boiled-greg)

    Hello,

    There is a screenshot of the widget settings.

    https://i.imgur.com/92z3gib.png

    Please let me know if there is anything else I can do or provide.

    Thank you.

    Plugin Author Hector Cabrera

    (@hcabrera)

    That’s odd. The plugin should be displaying the “stock” HTML output and include the thumbnail. For some reason, it isn’t. I blame your theme 😛

    Try switching to another theme for a second and see if WPP can display the thumbnail then. If so, there’s a function within your theme’s functions.php file that’s changing what WPP outputs by default.

    If that’s not the case and you’re still not seeing a thumbnail even after switching to another theme, try disabling your other plugins and check again.

Viewing 5 replies - 1 through 5 (of 5 total)
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