Title: Featured Images
Last modified: September 25, 2020

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# Featured Images

 *  [sylvesterlee](https://wordpress.org/support/users/sylvesterlee/)
 * (@sylvesterlee)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/featured-images-148/)
 * I am unable to upload pictures in my featured images after wordpress changed 
   to the multiple photo uploader. And why cant i live chat with someone about any
   of my issues this is frckin rediculous

Viewing 1 replies (of 1 total)

 *  [Niall Madhoo](https://wordpress.org/support/users/nm1com/)
 * (@nm1com)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/featured-images-148/#post-13455124)
 * Hello [@sylvesterlee](https://wordpress.org/support/users/sylvesterlee/),
 * It’s very frustrating when a site doesn’t work, especially after an update that’s
   supposed to make things better.
 * WordPress is free and open source software supported by a community of developers,
   designers, business owners, content creators, and enthusiasts from across the
   globe. As such, there are no resources available at present for receiving any
   kind of free one-on-support. If you need that live chat support, I suggest contacting
   your web host, as any decent host offers this kind of support.
 * There are also several places where you can pay for WordPress support services,
   such as [https://jobs.wordpress.net/](https://jobs.wordpress.net/) or [https://jetpack.pro/](https://jetpack.pro/).
 * Your site uses the Neve them. You can find support for it here: [https://themeisle.com/contact/](https://themeisle.com/contact/).
 * As for the image issue you’re having, you may have a **plugin** or **theme** **
   conflict**.
 * Please attempt to **disable** all plugins, and use one of the **default** (Twenty*)
   themes. If the problem goes **away**, enable the **plugins** one by one to identify
   the **source** of your troubles.
 * If you can install plugins, **install** and **activate** **Health Check**: [https://wordpress.org/plugins/health-check/](https://wordpress.org/plugins/health-check/)
   
   It will add a new **feature** under Tools > Site Health. On its **Troubleshooting**
   tab, you can **Enable Troubleshooting Mode**. This mode will **disable** all 
   plugins, **switch** to a standard WordPress theme (if available), **allow** you
   to turn your plugins **on and off**, and **switch** between themes, **without**
   affecting normal visitors to your site. **Following** these **steps** allows 
   you to **test** for various **compatibility** issues.
 * There’s a more **detailed** description about how to use the **Health Check**
   plugin and its **Troubleshooting Mode** at [https://make.wordpress.org/support/handbook/appendix/troubleshooting-using-the-health-check/](https://make.wordpress.org/support/handbook/appendix/troubleshooting-using-the-health-check/).

Viewing 1 replies (of 1 total)

The topic ‘Featured Images’ is closed to new replies.

## Tags

 * [featured image](https://wordpress.org/support/topic-tag/featured-image/)

 * In: [Everything else WordPress](https://wordpress.org/support/forum/miscellaneous/)
 * 1 reply
 * 2 participants
 * Last reply from: [Niall Madhoo](https://wordpress.org/support/users/nm1com/)
 * Last activity: [5 years, 9 months ago](https://wordpress.org/support/topic/featured-images-148/#post-13455124)
 * Status: not resolved

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