Hello!
I’ve a similar issue on my website: if I update the plugin over 1.3.9 I don’t see the featured image. And If I activate the option “Enable this if your single product pages edited with help of any page builders Divi Builder, Elementor Builder etc.” I see the featured image but I lost the variations (I’m using WooCommerce TM Extra Product Options
for styling variations and for other options that I need).
The strange things is: in my live site I’ve theese issues, in my staging site no. I cannot understand why! Could you help to solve?
Here the live product (I’ve downgraded the plugin to 1.3.9): https://online.a-sapiens.it/prodotto/corso-revit-bim-base-30-ore-live-in-aula-virtuale/
Here the staging site (ver 1.4.0.2)
Another problem is: if I deactivate Product Video Gallery for Woocommerce I definitely lost the default featured image of Woocomerce and this is so bad 🙁
Thanks for your support.
Hello @skop81 ,
The thumbnail slider is hidden if it has only one slide in the slider.
We have added this feature because other users want to hide thumbnails.
Like this https://wordpress.org/support/topic/hide-thumbnails-when-none-exist/.
We will provide settings for it in the next release and we will fix blank space issue in next release.
Thank You.
Hello @skop81,
I’ve checked your provided link and found a JavaScript error in this page please fix this error and check it.
Thank You.
Hi @nikhilgadhiya ,
what is the error do you have found? And I’m not a developer I’ve no idea on how to solve the JavaScript error 🙁
I’ve forgot to send you the staging url where the plugin works properly with the latest version: https://staging16.online.a-sapiens.it/prodotto/corso-revit-bim-base-40-ore-live-in-aula-virtuale-test/
Thank’s!
So, I’ve a lot of issues:
For example, when the zoom is active: https://snipboard.io/JwNnWP.jpg
When your plugin is 1.4.0.2 ver and the options “Hide Thumbnails” is unflagged: https://snipboard.io/NcHCY0.jpg
When your plugin is 1.4.0.2 ver and the options “Hide Thumbnails” is flagged: https://snipboard.io/FtgLT0.jpg
(it’s ok, but I need to show the thumbs when I’ve two or more picture and video).
Many thanks!
Hello @skop81,
You can see the JavaScript error on below screenshot.
https://snipboard.io/AixHJO.jpg
This error coming from contact-form-7.js file of this https://wordpress.org/plugins/gtm-kit/ plugin.
If you add more than one images and video then product thumbnail automatically display.
Thank You.
Hi @nikhilgadhiya ,
thank’s for your support, so, I’ve tryed to deactivate the plugin GTM Kit, but nothings to do, your plugin works perfectly with the 1.3.9 ver and doesn’t work with 1.4.0.2.
Here I’ve deactivated GTM Kit, updgraded to 1.4.0.2 your plugin and this is the result: https://snipboard.io/NwsZjh.jpg
Here I’ve hided the thumbs on 1.4.0.2 ver, variation are showed up, but I do not see the thumbs (obviusly): https://snipboard.io/4qVnFd.jpg
Is it possible it’s depend about this setting? https://snipboard.io/DBrXtd.jpg
Many thanks!
Hello @skop81 ,
Please change the Extra Options Placement setting in WooCommerce TM Extra Product Options plugin.
Thank You.
When can I expect product thumbnail in thumbnail slider and fade slider features?
Or sadly I have to remove this plugin just to achieve these features… 🙁
Hello @tarjeet98,
We have added a setting for Hide thumbnail if product have only one image/video and Slider Fade option in this new release. Please update the plugin with latest version and disable the Hide Thumbnail option from plugin settings page.
Thank You.
Highly appreciated! Thank You
