Title: Featured Content Does Not Appear Last modified: August 31, 2016 --- # Featured Content Does Not Appear * Resolved [beckybeca](https://wordpress.org/support/users/beckybeca/) * (@beckybeca) * [10 years, 2 months ago](https://wordpress.org/support/topic/featured-content-does-not-appear/) * Kathryn, hi! * Thank you for your reply. As you asked me, I am opening a new thread for my problem. * I saw under the Customizer also and still the Featured Content doesn’t appear to me. * The version of my Superhero Theme is 1.4. Might that be the problem? If so, there’s no update button. * Thank you, Rebeca L. Viewing 8 replies - 1 through 8 (of 8 total) * Thread Starter [beckybeca](https://wordpress.org/support/users/beckybeca/) * (@beckybeca) * [10 years, 2 months ago](https://wordpress.org/support/topic/featured-content-does-not-appear/#post-7157476) * And, I’d like to say that my Jetpack, which is already activated, is the 3.2.2 version. Maybe that is a good information. * Already appreciating your help! * Thanks, Rebeca L. * Moderator [Kathryn Presner](https://wordpress.org/support/users/zoonini/) * (@zoonini) * [10 years, 2 months ago](https://wordpress.org/support/topic/featured-content-does-not-appear/#post-7157532) * I’m not sure why your Featured Content panel isn’t being displayed with Jetpack active. * To help troubleshoot, you could try temporarily deactivating all your plugins except Jetpack. If the Featured Content panel appears, reactivate your plugins one-by-one, testing again in between each reactivation, to find the conflict. * If you don’t have a plugin conflict I’d suggest contacting Jetpack support directly so they can help you try to find the source of the issue: [http://jetpack.com/contact-support/](http://jetpack.com/contact-support/) * I don’t see Superhero active on this site – altmidia.com – is there a different site where you’re running it or did you decide to switch themes? * Thread Starter [beckybeca](https://wordpress.org/support/users/beckybeca/) * (@beckybeca) * [10 years, 2 months ago](https://wordpress.org/support/topic/featured-content-does-not-appear/#post-7157641) * Hi Kathryn, * Thank you for your answer. I did what you’ve suggested but still no plugin conflict appeared. I also updated my Jetpack to version 3.9.4 and nothing. * The website in this case is [http://www.gdportasejanelas.com](http://www.gdportasejanelas.com) where the Superhero Theme is activated. * I’ll be waiting for any help that you still can give me, meanwhile I’ll be looking for a help contacting Jetpack support as well. * Thank you, Rebeca L. * Moderator [Kathryn Presner](https://wordpress.org/support/users/zoonini/) * (@zoonini) * [10 years, 1 month ago](https://wordpress.org/support/topic/featured-content-does-not-appear/#post-7157655) * I’m not seeing Jetpack active on this site: gdportasejanelas.com * Can you verify that you’ve **activated** it in your plugins panel, and not just installed it? * Thread Starter [beckybeca](https://wordpress.org/support/users/beckybeca/) * (@beckybeca) * [10 years, 1 month ago](https://wordpress.org/support/topic/featured-content-does-not-appear/#post-7157683) * Kathryn, hi! * Yes, the plugin Jetpack is activated. It only asks me to connect to WordPress, but because I read in one of these foruns here, I know that it is not necessary to connect to get its settings. * Is there another way for me to set, at least, a full width image on top? * It is the only important thing which I need to set up – giving up of change of colours and others settings. * Again, I appreciate your help. * Thank you, Rebeca L. * Moderator [Kathryn Presner](https://wordpress.org/support/users/zoonini/) * (@zoonini) * [10 years, 1 month ago](https://wordpress.org/support/topic/featured-content-does-not-appear/#post-7157685) * > It only asks me to connect to WordPress, but because I read in one of these > foruns here, I know that it is not necessary to connect to get its settings. * This is the problem. 🙂 You **do** need to connect to a WordPress.com account,** otherwise Jetpack is not active.** * Can you please go ahead and connect your WordPress.com account? Featured Content should be available once you do that. * If you want to run Jetpack without a WordPress.com connection, there are some extra steps you need to take, and certain modules won’t be available. Follow this guide if you want to go that route: * [https://jetpack.com/support/development-mode/](https://jetpack.com/support/development-mode/) * Thread Starter [beckybeca](https://wordpress.org/support/users/beckybeca/) * (@beckybeca) * [10 years, 1 month ago](https://wordpress.org/support/topic/featured-content-does-not-appear/#post-7157687) * Yey!!! * It works! Thank you so much Kathryn! * I connected my WordPress account and Featured Content appeared. I put a full width image on top already. * Thank you again! Rebeca L. * Moderator [Kathryn Presner](https://wordpress.org/support/users/zoonini/) * (@zoonini) * [10 years, 1 month ago](https://wordpress.org/support/topic/featured-content-does-not-appear/#post-7157688) * Yay! I’m so glad we figured out what the issue was and that Featured Content is working now. 🙂 Viewing 8 replies - 1 through 8 (of 8 total) The topic ‘Featured Content Does Not Appear’ is closed to new replies. * ![](https://i0.wp.com/themes.svn.wordpress.org/superhero/1.4/screenshot.png) * Superhero * [Support Threads](https://wordpress.org/support/theme/superhero/) * [Active Topics](https://wordpress.org/support/theme/superhero/active/) * [Unresolved Topics](https://wordpress.org/support/theme/superhero/unresolved/) * [Reviews](https://wordpress.org/support/theme/superhero/reviews/) ## Tags * [appear](https://wordpress.org/support/topic-tag/appear/) * 8 replies * 2 participants * Last reply from: [Kathryn Presner](https://wordpress.org/support/users/zoonini/) * Last activity: [10 years, 1 month ago](https://wordpress.org/support/topic/featured-content-does-not-appear/#post-7157688) * Status: resolved