Title: Feature Request
Last modified: November 13, 2023

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# Feature Request

 *  Resolved [sinapars](https://wordpress.org/support/users/sinapars/)
 * (@sinapars)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/feature-request-1009/)
 * Hi Team,
 * In the field dropdown, you have a feature called autocomplete, which is developed
   based on the Select 2 library.
   By using this feature, users are given the possibility
   to search among the values, but there is a problem, and that is that all the 
   values available at the time of the page are called, and the search is done on
   the client side, not on the server side. There is an empty functional feature:
   It will be very useful:
    1. If we have an option to choose based on the amount of data we have, should the
       search be done on the client side or the server side?
    2. We can specify the number of records displayed in the initial page load (for
       example, only 4 records are displayed or 0, etc.)
    3. We can personalize **“No results match”** message and sentence
       Imagine that 
       we have a list with a large number of values (more than five thousand records),
       if we want to display them with the current features of your plugin, the site
       will probably crash and the search will be done slowly, and because the search
       is on the client’s side, all resources The user’s system gets involved, and 
       most importantly, all our values are visible in the HTML codes, and anyone can
       easily copy all of them.I hope you raise this issue with your development teamBR

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Support [Njones35](https://wordpress.org/support/users/njones35/)
 * (@njones35)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/feature-request-1009/#post-17196647)
 * Hi [@sinapars](https://wordpress.org/support/users/sinapars/),
 * Since this is a feature in the Pro version of our plugin, could I ask you to 
   please open a ticket in our helpdesk here: [https://formidableforms.com/new-topic/](https://formidableforms.com/new-topic/)
 * We are only able to support Lite plugin features via WordPress forums.
 * Thank you!
   Nathanael,
 *  Thread Starter [sinapars](https://wordpress.org/support/users/sinapars/)
 * (@sinapars)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/feature-request-1009/#post-17196760)
 * Hi [@njones35](https://wordpress.org/support/users/njones35/)
 * Unfortunately, you see all your business and products as money
   From the smallest
   features of your plugin, which you made in the form of add-ons, to make more 
   money than support, as soon as an issue is raised, you just write a fixed text
   and refer to support (to make money again), regardless of whether the issue is
   raised at all. It may be a general bug that affects all your customers, it may
   be an exciting offer that differentiates your plugin from other competitors, 
   and…The topic and proposal that I raised are extremely important and practical,
   and I will also raise it with your competitors so that you can see what their
   treatment is with the user who is compassionately proposing to improve the plugin!!
   If you also want to discuss this with the development team
 * Of course, you will probably use this feature as an add-ons to make more money…!!
 * Bye
 *  Plugin Support [Njones35](https://wordpress.org/support/users/njones35/)
 * (@njones35)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/feature-request-1009/#post-17196788)
 * Hi Sinapars,
   If you open a ticket in the helpdesk, this would be marked as an
   official feature request for the consideration of our developers.Since this is
   a Pro feature, and you are posting somewhere where we are not able to support
   Pro functionality, there is no mechanism here to do the same. I would recommend
   you open a ticket so that your request can be escalated to our developers.Best,
 *  Thread Starter [sinapars](https://wordpress.org/support/users/sinapars/)
 * (@sinapars)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/feature-request-1009/#post-17196854)
 * Let’s assume that I am not your customer at all and as a real person I am just
   making a suggestion to improve your plugin.
   Probably, when I want to open a new
   ticket, they will ask me for a license, and according to the above explanation,
   the request will not be processed there either.
 *  Plugin Support [Njones35](https://wordpress.org/support/users/njones35/)
 * (@njones35)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/feature-request-1009/#post-17196893)
 * [@sinapars](https://wordpress.org/support/users/sinapars/)
   If you are not already
   a Pro user, it is highly unlikely you would know about this functionality in 
   the first place – but I should emphasize that you do not need an active license
   to open a ticket in our helpdesk and submit a feature request.
 * The rules around WordPress forums mean that we can only offer support here for
   the plugins hosted here – in this case, our Lite plugin.
 * All queries regarding our Pro plugin need to be directed via our helpdesk.
 * Best,
 *  Moderator [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * (@jdembowski)
 * Forum Moderator and Brute Squad
 * [2 years, 6 months ago](https://wordpress.org/support/topic/feature-request-1009/#post-17197370)
 * > Let’s assume that I am not your customer at all
 * No, that does not work.
 * [@njones35](https://wordpress.org/support/users/njones35/) Good reply!
 * > Unfortunately, you see all your business and products as money
 * That’s wrong and I am closing this topic.
 * You are using the premium version and the plugin support person explained that
   they can’t support you here.
 * > Since this is a feature in the Pro version of our plugin, could I ask you to
   > please open a ticket in our helpdesk here: [https://formidableforms.com/new-topic/](https://formidableforms.com/new-topic/)
   > We are only able to support Lite plugin features via WordPress forums.
   > Thank you!
   > Nathanael,
 * And your reply was poor at best. Do not seek pro support on these forums again.
 * For pro or commercial product support please contact the developer directly on
   their site. This includes any pre-sales topics as well.
 * [https://formidableforms.com/new-topic/](https://formidableforms.com/new-topic/)
 * As the developer is aware, commercial products are [not supported in these forums](https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products).
   I am sure they will have no problem supporting you there.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Feature Request’ is closed to new replies.

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 * 6 replies
 * 2 participants
 * Last reply from: [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * Last activity: [2 years, 6 months ago](https://wordpress.org/support/topic/feature-request-1009/#post-17197370)
 * Status: resolved