• Resolved someone3210

    (@someone3210)


    “internal & high sensitivity internal” scan option got removed in the new update of quttera version 3.5.0.2? Why?

    • This topic was modified 2 months, 3 weeks ago by someone3210.
Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Author quttera

    (@quttera)

    No, it is still part of the plugin functionality

    On the left side menu please choose: “Internal Scanner – High Sensitivity”

    On the right, you should see “Scan type:High Sensitive”

    If you cannot find the internal scanner menu, can you please post here which options do you see on the left menu bar?

    Thank you.

    Thread Starter someone3210

    (@someone3210)

    was facing some glitch, it’s gone now, thanks for reaching out

    Thread Starter someone3210

    (@someone3210)

    scan report, scan log, and faq tab are not opening, and are not being clicked…please look into it

    Plugin Author quttera

    (@quttera)

    Thank you for reporting this issue.

    On which type of scan this happens?

    Thread Starter someone3210

    (@someone3210)

    I am facing this issue on both “internal” and “high senstivity scan” option. these tabs are not opening, and not even getting clicked (scan report, scan log, and faq tab)

    Plugin Author quttera

    (@quttera)

    Thank you.

    These tabs operate by bootstrap JavaScript module.

    Can you please share which web browser you are using we will send you instructions how to check developer logs and check if there any issues to load this module.

    Thank you.

    Plugin Author quttera

    (@quttera)

    In case you are using chrome here are instrucitons to access console.

    Please let us know if you see any errors there

    To open the developer console in Google Chrome, open the Chrome Menu in the upper-right-hand corner of the browser window and select More Tools > Developer Tools.

    You can also use Option +  + J (on macOS), or Shift + CTRL + J (on Windows/Linux).

    Thank you

    Thread Starter someone3210

    (@someone3210)

    https://drive.google.com/file/d/18nqDAcWCf3EBtghXXxm0BHyS8bxqcwqI/view?usp=sharing

    Hi, I followed your above instructions, still not working. the (scan report, scan log, and faq tab) are still unclickable and unopenable. Something might be wrong with the plugin.

    Plugin Author quttera

    (@quttera)

    Can you please share image what do you see in web browser console log?

    Thank you

    Thread Starter someone3210

    (@someone3210)

    Plugin Author quttera

    (@quttera)

    Thank you for the provided detail,

    Is it possible for our team to access this WordPress setup to debug it on our side?

    If yes, can you please send access details to email support[at]quttera.com

    If not, is it possible to increase nuber of webserver workers? Based on the logs it seems that access to other JavaScript modules is rejected which may impact load of other JS modules.

    Thank you.

Viewing 11 replies - 1 through 11 (of 11 total)
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