• Hey everyone,
    So I’m having a bit of trouble with my theme at the moment. I’ve been using this theme since I started up my blog, which was a few months ago now and only now has it decided not to work.
    Basically, the feature image I select doesn’t work? In the last three posts I’ve done, for some reason it won’t let me use any image as a feature and therefore leaving a big white space at the top of my blog where an image should be.
    Like I said, it’s never happened before and I’ve had feature images plenty of times until a couple of weeks ago when it just doesn’t work?
    Can anyone help? I love this theme and don’t want to change, and it’s worked before… I don’t understand why it’s not now?
    thanks!
    Amy.

Viewing 14 replies - 1 through 14 (of 14 total)
  • Thread Starter amlizabeth

    (@amlizabeth)

    https://amlizabeth.wordpress.com/
    Here is the link to my blog as an example of the white space that is occurring.

    Moderator keesiemeijer

    (@keesiemeijer)

    Have you tried:
    – deactivating all plugins to see if this resolves the problem? If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    Thread Starter amlizabeth

    (@amlizabeth)

    Thanks for the suggestion, but that still didn’t help at all.
    It’s just weird, I haven’t done anything differently and yet it’s still not working.
    Anyone else able to help?

    Moderator keesiemeijer

    (@keesiemeijer)

    The problem is that you can insert it in posts but it won’t show up, right?
    Do these images need to have a specific size for them to be used in the featured section?
    Do the featured posts need a to be set with a featured category?

    Thread Starter amlizabeth

    (@amlizabeth)

    Right. They show up in posts, but not as the feature photo even though I click on “use as feature image”. No error message or anything comes up, and it says it’d save/used. But when you actually go on the site, it’s not there.
    I’ve never had to use images of certain size before, and they’re worked fine. Plus, when I try to go back on past posts to see if reapply old feature images as the current one, they don’t work anymore either. It’s like it’s completely stopped using the feature image option all together.
    I’m thinking maybe use a new theme, change back, and see if it works?

    WOW, I just came to the forum as a last resort. I am having the same problem, it seems. After months of being displayed, a few days back my featured image on my home page is a big white square with the name of the image in it. There are other images on the same page that are still there, but this one image is gone. Any one can help??

    Moderator keesiemeijer

    (@keesiemeijer)

    Do the featured posts need a to be set with a default featured category on the theme’s settings page?

    Thread Starter amlizabeth

    (@amlizabeth)

    Nope. Not that I know of? I’ve never had to worry about it before now?

    Moderator keesiemeijer

    (@keesiemeijer)

    From what I googled I think your theme has a settings page. You can set it in Appearance > Theme Options > “Featured Category”

    Thread Starter amlizabeth

    (@amlizabeth)

    Sorry, I didn’t realise what you meant. Yes, I have already set that all up. It seems as though the theme is having some errors I think.

    Moderator keesiemeijer

    (@keesiemeijer)

    Do you know where I can download it? or is this a paid for theme?

    Thread Starter amlizabeth

    (@amlizabeth)

    I was trying to find a link for you, but can’t seem to. It’s not paid for, it’s called Structure by Organic Themes, though.

    Moderator keesiemeijer

    (@keesiemeijer)

    I can’t find it either.
    Can you paste and submit the full code of index.php of your theme into a pastebin.com and post the link to it here? see the Forum Rules for posting code and using the pastebin.

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    🏳️‍🌈 Advisor and Activist

    amlizabeth – If your URL is https://amlizabeth.wordpress.com/ then you’re in the wrong forums.

    WordPress.ORG support is for self hosted wordPress support. If you’re using .com (which your URL implies) then you need to ask for help on http://en.support.wordpress.com/

    For more information: http://en.support.wordpress.com/com-vs-org/

Viewing 14 replies - 1 through 14 (of 14 total)
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