FBS is the worst IDX provider ever

  • azlivin008

    (@azlivin008)


    9 years, 1 month ago

    FBS is the worst IDX provider on the planet! Their customer service sucks, their mobile versions don’t work on many of the modern androids, and the plugin is difficult to learn and manage.

    What’s more, clients can never figure out the whole login/password process. I get about 200-300 registered users per month, and average 3-5 complaints per day. I simply must move on to a more reliable and user-friendly solution. And, to a company that gives a crap about their users and customers.

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  • Matt_flexmlsIDX

    (@matt_flexmlsidx)

    9 years, 1 month ago

    azlivin008,

    I’m sorry you feel this way about our IDX products and services.
    Looking at the our records here you were subscribed to our plugin until October 2014. Since then we have made several changes and improvements to the plugin. You can see the list of improvements since then on our plugin documentation home page
    http://flexmls.com/wpdemo

    The mobile version does work on android devices, if you could provide more info on that we’ll be happy to look at the problem and correct it.

    We have projects that are being worked on that will improve the portal user login experience.
    Also, We will be adding video tutorials to help make learning the plugin much easier.

    Lastly, for the record, we do care about our users and customers: We are always working on ways to improving our products and customer service.

Viewing 1 replies (of 1 total)
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