FB syncs products even though selected as not sync

  • Resolved jana147

    (@jana147)


    2 years, 7 months ago

    Hi guys,
    I have just set up a FB Shop integration and selected under Product Sync two categories that should not sync to the shop, but they are still showing. I have also for each of the products that should not sync selected “Do not sync” for Facebook sync, but did not solve the problem. Am I doing anything wrong? Thanks so much for your help.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter jana147

    (@jana147)

    2 years, 7 months ago

    Update for anyone facing same issue: I have been able to resolve this by manually deleting all products from the FB store and then synced it again from WordPress. That did the trick.

    Plugin Support Thu P. a11n

    (@thup90)

    2 years, 7 months ago

    Hi @jana147 ,

    I’m glad you figured this out! Thank you for sharing your solution in this thread.

    If you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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