Support » Plugin: BestWebSoft's Like & Share » FB Like button started appearing multiple times per page (Divi theme)

  • Strange. After working well for some time, my homepage blog articles now have extra FB like buttons appearing in the wrong places.
    Changing the plugin settings does not seem to fix this.
    Need to disable as it’s affecting my homepage.
    Here’s a screenshot of the multiple instances: https://i.imgur.com/uOSahos.png
    (It also appears correctly at the foot of the page)

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • I have the same problem! and have disabled the plugin for now. I hope there is a fix on the way? because i like the plugin..

    After a week, I finally jumped ship.
    Found these 2 alternatives, and went with the former, which was quick & simple to setup, and is working well so far –

    Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi,

    Thank you for contacting us!

    Maybe, it would be better if you create a private ticket on our support forum (https://support.bestwebsoft.com/hc/en-us/requests/new). Please include a link to this post, so that we could recall the case immediately.

    Hi bestwebsoft. Actually, I think it would be better keep the solution here on WP, so it’s easily found with a google search. šŸ™‚

    Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi,

    Unfortunately, we cannot reproduce this problem on our local environment. You should try to upload the file (which we can send via help center or directly to your email) to “{your_wordpress_root_directory}/wp-content/plugins/facebook-button-plugin/”.
    Or provide the access credentials to your WordPress admin dashboard (with Administrator’s permissions) and the FTP credentials (host, username, and password), in order to detect the reason and find the solution.

    During making tests we’ll probably deactivate some of your plugins or switch the theme. That’s why before giving the access, we recommend you to make a full backup of your site.

    Since this data is confidential, maybe, it would be better if you create a private ticket on our support forum (https://support.bestwebsoft.com/hc/en-us/requests/new). Please include a link to this post, so that we could recall the case immediately.

Viewing 5 replies - 1 through 5 (of 5 total)
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