Only Newer FB Comments Displaying

  • Resolved Spaznutz

    (@spaznutz)


    5 years, 11 months ago

    Hi there,

    I have an issue where after a time, the FB Comments seem to prune off. The link provided should have about 20 FB comments visible, however it is only showing the two newest ones.

    Is this a design of the plugin or a bug?

    • This topic was modified 5 years, 11 months ago by Spaznutz.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Heateor Support

    (@heateor)

    5 years, 11 months ago

    Hi,

    Social Comments are tracked/loaded on url basis. You would like to check if you made any changes in the urls of your webpages before this occurred.

    Thread Starter Spaznutz

    (@spaznutz)

    5 years, 11 months ago

    Thanks for replying. No changes were made to the URLs.

    Plugin Author Heateor Support

    (@heateor)

    5 years, 11 months ago

    Then this seems related to comment-posters’ Facebook account privacy settings OR something related to how Facebook controls comments which is out of our control.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Only Newer FB Comments Displaying’ is closed to new replies.