Title: FB comments import issues
Last modified: December 9, 2017

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# FB comments import issues

 *  [ssmirnov](https://wordpress.org/support/users/ssmirnov/)
 * (@ssmirnov)
 * [8 years, 5 months ago](https://wordpress.org/support/topic/fb-comments-import-issues/)
 * SNAP version: **4.1.1**
 * 1. Auto-import is not working at all. Settings are:
 * 2. Manual import is working, but **not all comments are impoted**. If post have
   imported comments, and i try to import a new one, SNAP tell me whtat “1 comment
   imported”, but it nor appears in post and in admin comments list.
 * 3. The “Close” on import pop-up dialogue is not working
 * 4. Om mobile: tap on “Options” link – **infinity spinner spin** and… that’s all.
 * Screenshot and error log in browser console:
 * ![](https://i0.wp.com/dl3.joxi.net/drive/2017/12/09/0011/2593/731681/81/7a29f16942.
   jpg)
 *     ```
       js.js?ver=4.1.1:714 Uncaught TypeError: Cannot read property 'regional' of undefined
           at nxs_V4_filter_mainJS (js.js?ver=4.1.1:714)
           at Object.success (js.js?ver=4.1.1:577)
           at i (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,wp-ajax-response,jquery-colo&load[]=r,wp-lists,suggest,jquery-ui-position,jquery-ui-menu,wp-a11y,jquery-ui-autocomplete,underscore,jquery-touch-punch,backbone,wp-ut&load[]=il,wp-backbone,media-models,moxiejs,plupload,wp-plupload&ver=4.9.1:2)
           at Object.fireWith [as resolveWith] (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,wp-ajax-response,jquery-colo&load[]=r,wp-lists,suggest,jquery-ui-position,jquery-ui-menu,wp-a11y,jquery-ui-autocomplete,underscore,jquery-touch-punch,backbone,wp-ut&load[]=il,wp-backbone,media-models,moxiejs,plupload,wp-plupload&ver=4.9.1:2)
           at y (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,wp-ajax-response,jquery-colo&load[]=r,wp-lists,suggest,jquery-ui-position,jquery-ui-menu,wp-a11y,jquery-ui-autocomplete,underscore,jquery-touch-punch,backbone,wp-ut&load[]=il,wp-backbone,media-models,moxiejs,plupload,wp-plupload&ver=4.9.1:4)
           at XMLHttpRequest.c (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,wp-ajax-response,jquery-colo&load[]=r,wp-lists,suggest,jquery-ui-position,jquery-ui-menu,wp-a11y,jquery-ui-autocomplete,underscore,jquery-touch-punch,backbone,wp-ut&load[]=il,wp-backbone,media-models,moxiejs,plupload,wp-plupload&ver=4.9.1:4)
       ```
   
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ffb-comments-import-issues%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

The topic ‘FB comments import issues’ is closed to new replies.

 * ![](https://ps.w.org/social-networks-auto-poster-facebook-twitter-g/assets/icon-
   256x256.png?rev=1106267)
 * [NextScripts: Social Networks Auto-Poster](https://wordpress.org/plugins/social-networks-auto-poster-facebook-twitter-g/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/social-networks-auto-poster-facebook-twitter-g/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/social-networks-auto-poster-facebook-twitter-g/)
 * [Active Topics](https://wordpress.org/support/plugin/social-networks-auto-poster-facebook-twitter-g/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/social-networks-auto-poster-facebook-twitter-g/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/social-networks-auto-poster-facebook-twitter-g/reviews/)

## Tags

 * [comments-import](https://wordpress.org/support/topic-tag/comments-import/)

 * 0 replies
 * 1 participant
 * Last reply from: [ssmirnov](https://wordpress.org/support/users/ssmirnov/)
 * Last activity: [8 years, 5 months ago](https://wordpress.org/support/topic/fb-comments-import-issues/)
 * Status: not resolved