Title: FB Chat doesn’t load
Last modified: May 18, 2021

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# FB Chat doesn’t load

 *  Resolved [simoncarr](https://wordpress.org/support/users/nashvilledesigna/)
 * (@nashvilledesigna)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/fb-chat-doesnt-load/)
 * I see the code when I view source but it doesn’t load on the site. I’ve tried
   copying the entire site to a staging server and deactivating other plugins, but
   no luck. Please help.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ffb-chat-doesnt-load%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Author [Facebook](https://wordpress.org/support/users/facebook/)
 * (@facebook)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/fb-chat-doesnt-load/#post-14456559)
 * Hi [@nashvilledesigna](https://wordpress.org/support/users/nashvilledesigna/),
 * It looks like we had an issue on our side with the allowlisting of domains. This
   has now been resolved. Can I ask you to go through the set up process from the
   start, one more time?
 * Please accept my apologies for the inconvenience,
 * Facebook Team

Viewing 1 replies (of 1 total)

The topic ‘FB Chat doesn’t load’ is closed to new replies.

 * ![](https://ps.w.org/facebook-messenger-customer-chat/assets/icon-256x256.png?
   rev=2398892)
 * [Facebook Chat Plugin - Live Chat Plugin for WordPress](https://wordpress.org/plugins/facebook-messenger-customer-chat/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/facebook-messenger-customer-chat/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/facebook-messenger-customer-chat/)
 * [Active Topics](https://wordpress.org/support/plugin/facebook-messenger-customer-chat/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/facebook-messenger-customer-chat/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/facebook-messenger-customer-chat/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Facebook](https://wordpress.org/support/users/facebook/)
 * Last activity: [4 years, 11 months ago](https://wordpress.org/support/topic/fb-chat-doesnt-load/#post-14456559)
 * Status: resolved