Support » Plugin: Social comments by WpDevArt » FB Box disappeared

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author wpdevart

    (@wpdevart)

    Hi dear user.

    Unfortunately, it is a Facebook-side issue, so we can’t help in this case. It seems they made some changes in their API and it cause some problems.

    Thanks.

    Thread Starter angelicat

    (@angelicat)

    I just tested another plugin and it works. So, it is a problem with your plugin not facebook.

    Plugin Author wpdevart

    (@wpdevart)

    Hi dear @angelicat.

    Can you send us the plugin name that you have tested?

    We will check it.

    Thanks.

    Thread Starter angelicat

    (@angelicat)

    Hi,

    Sure. The plugin is WP Facebook Comments.

    Best regards

    Thread Starter angelicat

    (@angelicat)

    Hi, Do you have some news? The plugin is still not showing.

    Plugin Author wpdevart

    (@wpdevart)

    Hi.

    Unfortunately, there isn’t any news at this point.

    Thanks.

    Thread Starter angelicat

    (@angelicat)

    Look, if I write in the title field, it appears. Only the box don’t:
    https://imgur.com/a/sXCpIo6

    Thread Starter angelicat

    (@angelicat)

    The topic is not resolved… The box is still missing

    Plugin Author wpdevart

    (@wpdevart)

    Hi dear user.

    Sorry for so late response.

    Do you have a test website? Can you test our plugin on your test website?

    From our side, everything works fine, so maybe the issue comes from your WordPress theme or website.

    Thanks.

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘FB Box disappeared’ is closed to new replies.