Support » Fixing WordPress » Favorite plugins sometimes shown, sometimes not when installing new one

  • On some of my sites, asking to see my favourite plugins via /wp-admin/plugin-install.php?tab=favorites returns no results via a ‘No plugins match your request’ message.

    On other sites on the same server (so same PHP etc version) it does do so correctly.

    I can’t see any pattern in which ones work and which don’t, but it looks like the ones that don’t work consistently don’t work – trying again later doesn’t make it work, so it’s looking like it’s not the search timing out.

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  • Hi,
    1- Please make sure that you are using the latest version of wordpress, themes and plugins.

    2- Try deactivating all plugins. If that resolves the issue, reactivate each one individually until you find the cause.

    3- If that does not resolve the issue, try switching to the default theme for your version of WordPress to rule-out a theme-specific issue (theme functions can interfere like plugins).

    4- Check the server error log to know the detail of the issue.

    Thanks
    Mohammad

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