Support » Plugin: WooCommerce » Favicon not working on single product page

  • Resolved Fujyn

    (@arwah12)


    Hi
    I’m having problem with favicon, it’s happened in the last few weeks, favicon doesn’t work on single product page, whereas shop page and other pages work.
    the problem is not working in chrome browser, if other browsers work, I have cleared chrome cache, and tried on another machine, favicon still not working.
    how to fix it
    Thank you

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support gabrielfuentes

    (@gabrielfuentes)

    Hi there 👋

    By default, WooCommerce doesn’t have the functionality to add a favicon to your site, so this problem is not related to WooCommerce itself.

    Normally, this comes from your theme functionalities. I’d recommend reaching out to your theme’s developers’ support team for a solution.

    Hope that helps! 🙂

    Thread Starter Fujyn

    (@arwah12)

    Hi @gabrielfuentes
    thank you very much for the reply
    I have also contacted support for the theme I am using, but so far there is no solution to fix it.
    I think it’s also related to WooCommerce, because what doesn’t work is the favicon on single product page
    ok I’m waiting for a response from theme support

    Thank you very much

    Plugin Support abwaita

    (@abwaita)

    Thanks for getting back.

    As mentioned by my colleague, the WooCommerce plugin does not control your favicon since this will normally be called by your theme, alongside other header elements. It could be that there’s an issue with how they’ve set that up on the single product page. So, your theme author is best placed checking on this.

    You could also share with us the URL to your site for us to check if there’s any assistance we can offer.

    Thanks.

    Thread Starter Fujyn

    (@arwah12)

    Hi @abwaita
    Thank you very much
    Please have a look at the URL
    Hope you can help me
    Thank you very much

    Thread Starter Fujyn

    (@arwah12)

    Hi @abwaita @gabrielfuentes
    i have finished it
    can you hide my URL from public or change the URL
    Thank you

    Plugin Support abwaita

    (@abwaita)

    Thanks for the update @arwah12.

    For removing part of your earlier message, this falls on the moderators of the forum.

    As explained in this guide on contacting moderators, you can use the Report button on this thread: https://snipboard.io/TdoUsb.jpg

    * Be sure to give a reason for the removal request.

    Thanks.

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    @abwaita Please be aware, the URL will not be removed.

    @arwah12 I’m sorry, but that is only done in extreme cases. This is not an extreme case.

    https://wordpress.org/support/forum-user-guide/faq/#will-you-delete-my-post-or-my-link-within-my-post

    Search engine hits are never considered extreme. The post will not be edited or deleted.

    Thread Starter Fujyn

    (@arwah12)

    Hi @jdembowski
    URL can’t be deleted
    can you change my URL

    If there is no way
    then just let it go and this topic is done
    Thank you

    Plugin Author automattic

    (@automattic)

    Hi there,

    Since we’re not able to change/ delete your URL, I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 9 replies - 1 through 9 (of 9 total)
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