Faults from Ajax

  • Resolved swerlz

    (@swerlz)


    2 years, 9 months ago

    We are experiencing faults within our cPanel of our Hosting. We’re with a very good host on the most expensive package. We only have 1500 products.

    This HTTP Query runs 3x within seconds and is taking over 20s to complete
    /wp-admin/admin-ajax.php?action=wc_facebook_background_product_sync&nonce=

    At the same time we have 4 Database Queries:
    SELECT COUNT(*)
    FROM wp_options
    WHERE option_name LIKE ‘wc_facebook_background_product_sync_job_%’
    AND ( option_value LIKE ‘%\”status\”:\”queued\”%’ OR option_value LIKE ‘%\”status\”:\”processing\”%’ )

    This plugin is causing ‘faults’ within are cPanel which I believe may cause 503 errors for a minute for our customers. Is there a fix for this?

    Thank you

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Shaun Kuschel a11n

    (@shaunkuschel)

    Automattic Happiness Engineer

    2 years, 9 months ago

    Hey @swerlz,

    Thanks for sharing this info. There is currently an open issue in the public Github repository related to performance improvements for larger catalogs, which would be a good issue to “Subscribe” to so you can follow along with that conversation.

    In the meantime, I’d suggest taking a look at the

    Tools > Scheduled Actions

    page and look at potentially adjusting when those actions run.

    Plugin Support Shaun Kuschel a11n

    (@shaunkuschel)

    Automattic Happiness Engineer

    2 years, 9 months ago

    Since we haven’t heard back from you in a while, I’m going to mark this as resolved. If you still need assistance with this or have any further questions, please feel free to create a new thread. Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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