Title: Fatel Error
Last modified: May 6, 2020

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# Fatel Error

 *  Resolved [kumarbbit](https://wordpress.org/support/users/kumarbbit/)
 * (@kumarbbit)
 * [6 years ago](https://wordpress.org/support/topic/fatel-error-14/)
 * Hello Team,
 * I have installed the plugin and faced the fatal erreor [https://prnt.sc/sbrze3](https://prnt.sc/sbrze3)
 * Please check and let me know…
 * Thanks

Viewing 1 replies (of 1 total)

 *  Plugin Support [Raz @ Cloudinary](https://wordpress.org/support/users/razinary/)
 * (@razinary)
 * [6 years ago](https://wordpress.org/support/topic/fatel-error-14/#post-12791068)
 * Hi [@kumarbbit](https://wordpress.org/support/users/kumarbbit/),
 * Can you please open a support ticket at [support@cloudinary.com](https://wordpress.org/support/topic/fatel-error-14/support@cloudinary.com?output_format=md),
   attaching this image of the error, the WP, theme, and plugin versions, while 
   also sharing a list of all activated plugins and lastly your cloud name, so we
   can take a deeper look into this?
 * In addition, if you could state on the ticket whether you upgraded from v1 of
   the plugin or installed v2 from scratch and whether you see this error when trying
   to access wp-admin or when performing a certain action, that would be helpful
   as well.
 * Thanks,
    Raz

Viewing 1 replies (of 1 total)

The topic ‘Fatel Error’ is closed to new replies.

 * ![](https://ps.w.org/cloudinary-image-management-and-manipulation-in-the-cloud-
   cdn/assets/icon-256x256.png?rev=2377259)
 * [Cloudinary - Deliver Images and Videos at Scale](https://wordpress.org/plugins/cloudinary-image-management-and-manipulation-in-the-cloud-cdn/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/cloudinary-image-management-and-manipulation-in-the-cloud-cdn/#faq)
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 * 1 reply
 * 2 participants
 * Last reply from: [Raz @ Cloudinary](https://wordpress.org/support/users/razinary/)
 * Last activity: [6 years ago](https://wordpress.org/support/topic/fatel-error-14/#post-12791068)
 * Status: resolved