• Resolved tomifromspace

    (@tomifromspace)


    Hello there,

    I’ve just installed the plugin to my website from WP plugin browser, and after activating it the WP admin disconnected and when I visit the site, it send a WP error message: “A serious error has occurred on our website.”
    I cannot reach the admin, I cannot reach anyting, I’m totally locked out. I’ve tried to turn off all plugins in the DB but when I try to edit the wp_options/active_plugins field I’m disconnected from the MySQL server. I can edit other fields anyways. I just finished editing this site and about to give it to my customer and now this happens! It’s hard to tell what i feel now….

    Could you please help me with a solution? Thanks!

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support aporter

    (@aporter)

    Hi,

    Can you check your PHP error log for the fatal error your getting, then share that here?

    Best Wishes,

    Ashley

    Thread Starter tomifromspace

    (@tomifromspace)

    Dear Ashley,

    This is a specific WP storage on a provider’s server where i can only access the public_html folder, where there are no error logs. 🙁

    My .htacces:

    BEGIN WordPress A BEGIN WordPress és az END WordPress sorok közötti tartalom dinamikusan lett létrehozva, és csak WordPress szűrők módosíthatják. E kettő sor közötti bármilyen kézi módosítás el fog veszni.

    RewriteEngine On RewriteRule .* – [E=HTTP_AUTHORIZATION:%{HTTP:Authorization}] RewriteBase / RewriteRule ^index.php$ – [L] RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME} !-d RewriteRule . /index.php [L] END WordPress

    aios-bootstrap.php

    <?php
    /**

    • @version 1.0.2
    • WARNING: Please do not delete this file.
      • This will cause PHP to throw a fatal error and render your site unusable.
      • To safely delete this file, please check both your .user.ini file and your php.ini file and ensure this file is not set in the auto_prepend_file directive.
      • Please ask your web hosting provider if you need guidance with executing the aforementioned steps.
        */
        // Previously set auto_prepend_file
        if (file_exists(‘override_functions.php’)) {
        include_once(‘override_functions.php’);
        }
        $GLOBALS[‘aiowps_firewall_rules_path’] = DIR.’/wp-content/uploads/aios/firewall-rules/’;

    $GLOBALS[‘aiowps_firewall_data’] = array(
    ‘ABSPATH’ => ‘/var/www/clients/client984/web2347/web/xxxxxxxxxxxx.hu/’,
    );

    // Begin AIOWPSEC Firewall
    if (file_exists(DIR.’/wp-content/plugins/all-in-one-wp-security-and-firewall/classes/firewall/wp-security-firewall.php’)) {
    include_once(DIR.’/wp-content/plugins/all-in-one-wp-security-and-firewall/classes/firewall/wp-security-firewall.php’);
    }
    // End AIOWPSEC Firewall

    Thanks in advance

    Tomi

    Plugin Support aporter

    (@aporter)

    Hi,

    Can you add the following to your wp-config.php

    define( 'WP_DEBUG', true );

    define( 'WP_DEBUG_LOG', true );

    This should then create a debug.log in your wp-contents folder when theres an error on the site.

    Best Wishes,

    Ashley

    Thread Starter tomifromspace

    (@tomifromspace)

    Hi Ashey,

    Meanwhile my storage provider fixed the issue for $50, so the problem is ‘solved”. Thanks for your support.

    Since this plugin caused me a lot of annoyance and expenses, I will unfortunately not be able to give it a positive review and I will warn users to use it with great caution.

    Have a nice day

    Plugin Support aporter

    (@aporter)

    Hi,

    Glad you got that resolved.

    It would be useful if possible to know the actual error message you received, that way we can work out if it is this plugin that caused the issue or something else on the hosting.

    Best Wishes,

    Ashley

    nthzs

    (@nthzs)

    @tomifromspace

    Szia!

    Ha jól jol következettem magyar vagy, ugyanez a probléma állt elő nalam is, viszont bármilyen tűzfalat telepitek ez történik.

    A Te tárhelyszolgáltatód is a Rackhost?

    Thread Starter tomifromspace

    (@tomifromspace)

    Helló,

    Igen, Nekem is a Rackhost. Írj a Rackhost supportnak, Ők meg tudják oldalni a probkémát és ki tudják irtani a plugint. Drukkolok!

Viewing 7 replies - 1 through 7 (of 7 total)
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