Title: Fatal Errors when customizing and installing
Last modified: August 21, 2016

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# Fatal Errors when customizing and installing

 *  Resolved [dstaehr](https://wordpress.org/support/users/dstaehr/)
 * (@dstaehr)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/fatal-errors-when-customizing-and-installing/)
 * When I click on any links to customize a theme I get this fatal error:
 * Fatal error: Cannot access parent:: when current class scope has no parent in/
   home/mysite/public_html/wordpress/wp-includes/class-wp-customize-control.php 
   on line 345
 * When I attempt to install or upgrade a theme or plugin I get this fatal error:
 * Fatal error: Call to undefined method Theme_Upgrader::init() in /home/mysite/
   public_html/wordpress/wp-admin/includes/class-wp-upgrader.php on line 823
 * I can upload themes and plugins via FTP and activate them. But lose major functionality
   via the admin dashboard due to the fatal errors.

Viewing 8 replies - 1 through 8 (of 8 total)

 *  [WPyogi](https://wordpress.org/support/users/wpyogi/)
 * (@wpyogi)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/fatal-errors-when-customizing-and-installing/#post-4267322)
 * Have you gone through:
 * [http://wordpress.org/support/topic/wordpress-37-master-list?replies=5](http://wordpress.org/support/topic/wordpress-37-master-list?replies=5)
 *  Thread Starter [dstaehr](https://wordpress.org/support/users/dstaehr/)
 * (@dstaehr)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/fatal-errors-when-customizing-and-installing/#post-4267327)
 * I reviewed the master list at the link you provided, didn’t see anything relating
   to my issues.
 *  [WPyogi](https://wordpress.org/support/users/wpyogi/)
 * (@wpyogi)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/fatal-errors-when-customizing-and-installing/#post-4267487)
 * You’ve gone through all of them, including a manual update?
 * [http://codex.wordpress.org/Updating_WordPress#Manual_Update](http://codex.wordpress.org/Updating_WordPress#Manual_Update)
 *  Thread Starter [dstaehr](https://wordpress.org/support/users/dstaehr/)
 * (@dstaehr)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/fatal-errors-when-customizing-and-installing/#post-4267488)
 * Next up, a manual update to 3.7.1 maybe that will do the trick!
 *  Thread Starter [dstaehr](https://wordpress.org/support/users/dstaehr/)
 * (@dstaehr)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/fatal-errors-when-customizing-and-installing/#post-4267491)
 * I MANUALLY updated to 3.7.1 then tested via the admin dashboard to see if the
   FATAL ERROR that occurred when I would click on customize would come up. I was
   able to get into the theme customization on the first try, but when I closed 
   it, and went back to the dashboard to try again, the FATAL ERROR came up again.
 * Fatal error: Cannot access parent:: when current class scope has no parent in/
   home/wwwXXX/public_html/wordpress/wp-includes/class-wp-customize-control.php 
   on line 345
 * This error comes up for every theme I activate.
 * All current plugins are deactivated.
 * I also tried to install a new plugin, and again this fatal error comes up
 * Fatal error: Call to undefined method Plugin_Upgrader::init() in /home/wwwXXX/
   public_html/wordpress/wp-admin/includes/class-wp-upgrader.php on line 441
 * Might there be a caching issue?
 *  [WPyogi](https://wordpress.org/support/users/wpyogi/)
 * (@wpyogi)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/fatal-errors-when-customizing-and-installing/#post-4267492)
 * Where is your site hosted?
 *  [jainajj](https://wordpress.org/support/users/jainajj/)
 * (@jainajj)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/fatal-errors-when-customizing-and-installing/#post-4267545)
 * I am getting these errors too. Stripped out all of my plugins and themes and 
   still continued to get the errors. Think I began noticing this with 3.6.
 *  Thread Starter [dstaehr](https://wordpress.org/support/users/dstaehr/)
 * (@dstaehr)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/fatal-errors-when-customizing-and-installing/#post-4267548)
 * Web host ended up making some edits to the php.ini to disable eAccelerator and
   some other changes, problems no longer.

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘Fatal Errors when customizing and installing’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 8 replies
 * 3 participants
 * Last reply from: [dstaehr](https://wordpress.org/support/users/dstaehr/)
 * Last activity: [12 years, 6 months ago](https://wordpress.org/support/topic/fatal-errors-when-customizing-and-installing/#post-4267548)
 * Status: resolved

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