Title: Fatal error – WPBI Enterprise
Last modified: August 30, 2016

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# Fatal error – WPBI Enterprise

 *  Resolved [krzysiuxy](https://wordpress.org/support/users/krzysiuxy/)
 * (@krzysiuxy)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/fatal-error-wpbi-enterprise/)
 * Hi,
 * Just purchased enterprise version – and we are getting following error when trying
   to activate the plugin: (WP 4.2.2)
 * Plugin could not be activated because it triggered a fatal error.
 * Parse error: syntax error, unexpected ‘[‘ in /home/www/site/wp-content/plugins/
   wp-business-intelligence/classes/backend/query.php on line 135
 * Can you please help to resolve this? Thanks
 * [https://wordpress.org/plugins/wp-business-intelligence-lite/](https://wordpress.org/plugins/wp-business-intelligence-lite/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [claudio](https://wordpress.org/support/users/calberti/)
 * (@calberti)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/fatal-error-wpbi-enterprise/#post-6236512)
 * Hi,
    this is due to the presence of PHP 5.3 on the web server, we just sent you
   the patched file via e-mail. kind regards, Claudio
 *  Thread Starter [krzysiuxy](https://wordpress.org/support/users/krzysiuxy/)
 * (@krzysiuxy)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/fatal-error-wpbi-enterprise/#post-6236575)
 * Hi, thank you for response.
 * As advised, I have switched over to PHP Version 5.4.39,
 * Unfortunately I was still getting the same fatal error message.
 * Changing the query.php file did the trick – the plugin activated.
 * However, we are unable now to register the plugin – it does not seem to accept
   the key – I am not sure if this is related to changing the query.php file.
 * Can you please advise?
 *  [claudio](https://wordpress.org/support/users/calberti/)
 * (@calberti)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/fatal-error-wpbi-enterprise/#post-6236582)
 * Copying the key and clicking on activate -> save changes should work normally.
   
   Any chance we can have a look at the dashboard? You can get in touch via the 
   support form in case. [http://www.wpbusinessintelligence.com/contact-us/](http://www.wpbusinessintelligence.com/contact-us/)
 *  Thread Starter [krzysiuxy](https://wordpress.org/support/users/krzysiuxy/)
 * (@krzysiuxy)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/fatal-error-wpbi-enterprise/#post-6236590)
 * Hi,
 * Nothing seems to happen when I click Activate. Tried disabling and re-enabling
   the plugin, added the web address under my account on WPBI, still no luck.
    screenshot:
   [ Screenshot ](http://postimg.org/image/o9jv77qsz/)
 * (I have removed the license key from the screenshot.)
 * Any idea what is happpening?
 * Thank you

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Fatal error – WPBI Enterprise’ is closed to new replies.

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## Tags

 * [enterprise](https://wordpress.org/support/topic-tag/enterprise/)
 * [fatal](https://wordpress.org/support/topic-tag/fatal/)

 * 4 replies
 * 2 participants
 * Last reply from: [krzysiuxy](https://wordpress.org/support/users/krzysiuxy/)
 * Last activity: [10 years, 11 months ago](https://wordpress.org/support/topic/fatal-error-wpbi-enterprise/#post-6236590)
 * Status: resolved