Support » Installing WordPress » Fatal error wp-settings.php on line 21

  • Resolved wp_user46


    Hi, I’m at the first installation with Word Press. I download the zip file with Word Press XL. I changed wp-config and upload all. But this is the message error:

    Fatal error: require() [function.require]: Failed opening required ‘/home/a1543198/public_html/wp-includes/load.php’ (include_path=’.:/usr/lib/php:/usr/local/lib/php’) in /home/a1543198/public_html/wp-settings.php on line 21

    Help me please, thank you

Viewing 5 replies - 1 through 5 (of 5 total)
  • esmi


    Forum Moderator

    I download the zip file with Word Press XL.

    Sorry? WordPress XL?

    Try re-uploading all files & folders from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones.

    Yes, xxl, at this site:

    ok now I try with the official link

    Ok solved, the zip xxl had some problems. Thank you

    I had this problem also and it was caused because all of the files in the ws-includes folder did not upload when I moved them from my computer to the server. (This may happen if there is a stall in the internet connection during the upload.) In any case, I re-uploaded the ws-includes folder and my site popped back in.

    I discovered this by reading the error message carefully. There was no “load.php” file in the ws-includes folder. That is how I realized all of the files didn’t upload.

    If you look at the error message it says “Failed opening required ‘/home/…/public_html/wp-includes/load.php“. The first thing to do is to check to see if this file exists. If not, there’s the problem. Also, when uploading files, it’s good to do a visual inspection. Open each folder and see if the same amount of files are on your server that are on your local harddrive. This can also tell you if things uploaded correctly.

    I have been helped by so many others on these forums that I thought I would throw in my two cents.


    I was using the free wifi at MacDonalds. I guess you get what you pay for:-)

Viewing 5 replies - 1 through 5 (of 5 total)
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