Title: Fatal Error: WordPress Theme Last modified: August 20, 2016 --- # Fatal Error: WordPress Theme * [housegig](https://wordpress.org/support/users/housegig/) * (@housegig) * [13 years, 9 months ago](https://wordpress.org/support/topic/fatal-error-wordpress-theme/) * Hi, would appreciate help as my site is down. My site is OMGbristol.co.uk. * I installed a theme this morning Radius By webdesignerdrops and now I am getting this message (I’ve xxxxx out my name just for security): * Fatal error: Call to undefined function get_theme_support() in /home/xxxxxxx/ public_html/wp-content/themes/radius/lib/functions/sidebars.php on line 16 * I can’t now delete the theme. I’m not that experienced with filezilla and try not to upload themes that way, I upload them directly to the wordpress file ( Not sure if this is the correct terminology, sorry). * I tried to log into filezilla and I think I have my details wrong. So I guess my questions is, how do I resolve this? And where do I find my filezilla details to connect to server? * Thanks in advance * HG Viewing 8 replies - 1 through 8 (of 8 total) * [Chris Olbekson](https://wordpress.org/support/users/c3mdigital/) * (@c3mdigital) * [13 years, 9 months ago](https://wordpress.org/support/topic/fatal-error-wordpress-theme/#post-2880628) * Are you running the latest version of WordPress? The undefined function get_theme_support was added in 3.1 * To resolve the error you will need to login via FTP and either delete the theme folder or change the name. You will need to contact your host to your FTP login credentials and settings for Filezilla. * [rickling](https://wordpress.org/support/users/rickling/) * (@rickling) * [12 years, 9 months ago](https://wordpress.org/support/topic/fatal-error-wordpress-theme/#post-2880973) * Hello Maybe the above is an answer for me as well as got this error….”Warning: require_once(/home/cangaru/public_html/tv/wp-content/themes/genesis/lib/init. php) [function.require-once]: failed to open stream: No such file or directory in /home/cangaru/public_html/tv/wp-content/themes/lifestyle/functions.php on line 3 * Fatal error: require_once() [function.require]: Failed opening required ‘/home/ cangaru/public_html/tv/wp-content/themes/genesis/lib/init.php’ (include_path=’.:/ usr/lib/php:/usr/local/lib/php:/home/cangaru/public_html/tv/wp-content/plugins/ cb_goliath/library’) in /home/cangaru/public_html/tv/wp-content/themes/lifestyle/ functions.php on line 3″ Thanks is related to the genesis theme and curious though if delete theme folders won’t that stuff the site as well? Help appreciated as when updating this theme is killing my sites one by one?.. Rick * [WPyogi](https://wordpress.org/support/users/wpyogi/) * (@wpyogi) * [12 years, 9 months ago](https://wordpress.org/support/topic/fatal-error-wordpress-theme/#post-2880974) * **[@rickling](https://wordpress.org/support/users/rickling/)** – you need to contact studiopress for help with their commercial themes – they are not supported on these forums. * [rickling](https://wordpress.org/support/users/rickling/) * (@rickling) * [12 years, 9 months ago](https://wordpress.org/support/topic/fatal-error-wordpress-theme/#post-2880975) * Hello huh? but the error is here what’s contacting them going to do to get my site up and running again? Rick * [WPyogi](https://wordpress.org/support/users/wpyogi/) * (@wpyogi) * [12 years, 9 months ago](https://wordpress.org/support/topic/fatal-error-wordpress-theme/#post-2880976) * Commercial themes are not supported on these forums – [http://codex.wordpress.org/Forum_Welcome#Commercial_Products](http://codex.wordpress.org/Forum_Welcome#Commercial_Products)– so if it’s a problem with the theme, you need to ask the developers of the theme. * Alternatively, you can deactivate that theme by using FTP to change the name on the theme folder – see: * [http://codex.wordpress.org/Login_Trouble#Deactivate_Theme](http://codex.wordpress.org/Login_Trouble#Deactivate_Theme) * [WPyogi](https://wordpress.org/support/users/wpyogi/) * (@wpyogi) * [12 years, 9 months ago](https://wordpress.org/support/topic/fatal-error-wordpress-theme/#post-2880977) * Looks like this IS a studiopress problem – see: * [http://wordpress.org/support/topic/install-wp-352-then-genesis-192-gets-me-error?replies=13&view=all](http://wordpress.org/support/topic/install-wp-352-then-genesis-192-gets-me-error?replies=13&view=all) * [oppugn](https://wordpress.org/support/users/oppugn/) * (@oppugn) * [12 years, 9 months ago](https://wordpress.org/support/topic/fatal-error-wordpress-theme/#post-2880978) * I’m closed out of my WP site and admin Here’s the error Fatal error: Call to undefined function wp_get_theame() in /home/michalk/public_html/ortalk.info/wp- content/themes/boozurk/functions.php on line 105 * I just installed the theme – BIG MISTAKE!! * what should I do?? * [esmi](https://wordpress.org/support/users/esmi/) * (@esmi) * [12 years, 9 months ago](https://wordpress.org/support/topic/fatal-error-wordpress-theme/#post-2880979) * **[@oppugn](https://wordpress.org/support/users/oppugn/)**: As per the [Forum Welcome](http://codex.wordpress.org/Forum_Welcome#Where_To_Post), please [post your own topic](http://wordpress.org/support/forum/how-to-and-troubleshooting#postform). Viewing 8 replies - 1 through 8 (of 8 total) The topic ‘Fatal Error: WordPress Theme’ is closed to new replies. ## Tags * [fatal error](https://wordpress.org/support/topic-tag/fatal-error/) * [FileZilla](https://wordpress.org/support/topic-tag/filezilla/) * 8 replies * 6 participants * Last reply from: [esmi](https://wordpress.org/support/users/esmi/) * Last activity: [12 years, 9 months ago](https://wordpress.org/support/topic/fatal-error-wordpress-theme/#post-2880979) * Status: not resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics