Support » Plugin: Ocean Extra » Fatal Error with Ocean extra (ocean-extra.php on line 119)

  • Resolved barakcreate

    (@barakcreate)


    Hi there,

    Like to start by saying great plugin!

    I just updated my Elementor plugin along the ocean-extra plugin.

    The Elementor plugin updated properly but the ocean-extra plugin is giving me a fatal error.

    My php version is 7.1.1. I have also deactivated all other plugins and tried updating the ocean-extra plugin but I still get the same error.

    The fatal error displays this error message:

    Warning: require_once(/hermes/bosnacweb04/bosnacweb04bj/b333/ipg.barakcreate18648/website/wp-content/plugins/ocean-extra//includes/panel/theme-panel.php): failed to open stream: No such file or directory in /hermes/bosnacweb04/bosnacweb04bj/b333/ipg.barakcreate18648/website/wp-content/plugins/ocean-extra/ocean-extra.php on line 119 Fatal error: require_once(): Failed opening required ‘/hermes/bosnacweb04/bosnacweb04bj/b333/ipg.barakcreate18648/website/wp-content/plugins/ocean-extra//includes/panel/theme-panel.php’ (include_path=’.:/usr/local/lib/php-7.1.1-precise/lib/php’) in /hermes/bosnacweb04/bosnacweb04bj/b333/ipg.barakcreate18648/website/wp-content/plugins/ocean-extra/ocean-extra.php on line 119

    Please let me know what the issue could be.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Hello,

    Try to override the Ocean Extra plugin files with the latest version of Ocean Extra using an FTP. Let me know it fixes the issue or not.

    Hi Amit,

    I ended up using the Elementor “Blank Canvas” Template to do the same effects I wants using Ocean-Extra for.

    Thanks for your reply. If the template bring future issues I will try your suggestion.

    Okay, sure!

    same thing here
    Just updated a site and site completely disappears if ocean extra is in the plugin folder activated or not!

    I can access the dashboard but the pages are empty! no html just header
    <html class=”html” lang=”en-GB” xmlns:fb=”https://www.facebook.com/2008/fbml” xmlns:addthis=”https://www.addthis.com/help/api-spec” itemscope itemtype=”http://schema.org/WebPage”>
    <head>
    <link rel=”profile” href=”http://gmpg.org/xfn/11″>
    <title>SternGallery.Art | Art Gallery</title>

    thats it
    any suggestions?

    and this

    <body cz-shortcut-listen=”true”></body>

    I just uploaded the OceanExtra folder from backup I did just before upgrading
    And All is back to normal
    I did try installing it from wp plugins depository before doing that, but the issue was not resolved

    Plugin Author oceanwp

    (@oceanwp)

    Hello, very sorry for the trouble, can you update to the latest version, I have fixed the issue.

    thank you thank you
    So far so good

Viewing 8 replies - 1 through 8 (of 8 total)
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