Support » Networking WordPress » Fatal Error – White Screen of Death!

  • Resolved ThorBorne

    (@thorborne)


    Hello,

    I am having some issues with accessing my site.

    Everything was running perfectly until 3 days ago when my hosting provider installed an SSL certificate.
    It failed the first time so they changed IP.

    However, ever since this now my site has got some serious issues/errors and i cannot access anything. This is causing serious downtime.

    When i attempt to go to the homepage, there is just a blank white screen?
    When i attempt to login to the admin i get the following error: Fatal error: Call to undefined function nocache_headers() in … /wp-admin/admin.php on line 33

    I have contacted my hosting provider and they are useless to say the least. They have no idea how to fix the issue and have tried adding new .htaccess files and still nothing.

    I did some hunting around online and on forums and all methods do not work. I have tried upgrading wordpress. Creating a new WP-Config.php file. Deactivating plugins etc etc. Still nothing.

    I have a multisite setup currently.

    I am at a total loss as to what to do now?

    Any advice would be much appreciated.

    I have access to FTP etc.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter ThorBorne

    (@thorborne)

    Nobody?

    I am now having the following error:

    Warning: require_once(ABSPATHwp-admin/includes/dashboard.php): failed to open stream: No such file or directory in public_html/wp-admin/index.php on line 13

    and

    Fatal error: require_once(): Failed opening required 'ABSPATHwp-admin/includes/dashboard.php' (include_path='.:/usr/local/php54/share/pear:/usr/local/php54/share/php') in public_html/wp-admin/index.php on line 13

    I have took a look in both places and i have no idea what i am looking for or at?

    Anyone have any advice? There is a BTC tip in it for the correct solution 🙂

    Thanks in advance,

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    🏳️‍🌈 Advisor and Activist

    In general, bumping your posts is pretty useless. We work from the OLDEST with no replies up, so you just gave yourself a reply :/

    Also please don’t offer to pay. As much as I love a coffee, we do this for free as volunteers, so help comes at the speed it comes 🙂

    Does it really say ABSPATHwp-admin like that?

    If so, delete the wp-admin folder and reinstall it from a clean source.

    Thread Starter ThorBorne

    (@thorborne)

    Thanks for the reply!

    Notes taken 😉

    Indeed it did say it exactly like that.

    Anyways, i decided to just wipe my server and rebuild the site from scratch, did it flat out so it took around 26 hours or so. I for one, definitely like coffee!

    All sorted now.

    Thanks again 🙂

    Fatal error: require_once(): Failed opening required ‘/home/strstm89/public_html/wp-content/themes/ascent/options-framework/options-framework.php’

    any help would be greatly appreciated.

Viewing 4 replies - 1 through 4 (of 4 total)
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