Fatal Error while logout

  • Resolved regnalf

    (@regnalf)


    3 years ago

    Got this while trying to logout!

    Fatal error: Uncaught Error: Call to undefined function um\core\session_unset() in /home/domains/domain-name.com-2104/public/htdocs/wp-content/plugins/ultimate-member/includes/core/class-logout.php:81 Stack trace: #0 /home/domains/domain-name.com-2104/public/htdocs/wp-includes/class-wp-hook.php(292): um\core\Logout->logout_page(”) #1 /home/domains/domain-name.com-2104/public/htdocs/wp-includes/class-wp-hook.php(316): WP_Hook->apply_filters(NULL, Array) #2 /home/domains/domain-name.com-2104/public/htdocs/wp-includes/plugin.php(484): WP_Hook->do_action(Array) #3 /home/domains/domain-name.com-2104/public/htdocs/wp-includes/template-loader.php(13): do_action(‘template_redire…’) #4 /home/domains/domain-name.com-2104/public/htdocs/wp-blog-header.php(19): require_once(‘/home/domains/b…’) #5 /home/domains/domain-name.com-2104/public/htdocs/index.php(17): require(‘/home/domains/b…’) #6 {main} thrown in /home/domains/domain-name.com-2104/public/htdocs/wp-content/plugins/ultimate-member/includes/core/class-logout.php on line 81

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Contributor Champ Camba

    (@champsupertramp)

    3 years ago

    Hi @regnalf

    Could you please confirm what version of UM you’re using?

    Regards,

    Thread Starter regnalf

    (@regnalf)

    3 years ago

    Sorry, forgot that in hurry. Here are more details from this site:

    WordPress 5.7
    PHP 7.3.19
    Ultimate Member 2.1.16

    Plugin Contributor Champ Camba

    (@champsupertramp)

    3 years ago

    Hi @regnalf

    Does this issue still occur with UM as the only active plugin?

    Regards,

    Thread Starter regnalf

    (@regnalf)

    3 years ago

    Yes, it’s also occur as the only active plugin!

    Update: Login and all other things seems to work normaly. It’s crashing only at logout.

    • This reply was modified 3 years ago by regnalf.
    Plugin Contributor Champ Camba

    (@champsupertramp)

    3 years ago

    Hi @regnalf

    Could you please try this Release candidate version 2.1.17 and see if the issue still occurs?
    https://downloads.wordpress.org/plugin/ultimate-member.2.1.17-rc.1.zip

    Please ensure that you’ve created a full backup of your site before you manually update it.

    Regards,

    Thread Starter regnalf

    (@regnalf)

    3 years ago

    The site is still in development and not live so i updated the version to rc1.

    But the issue at logout still exists.

    Plugin Contributor Champ Camba

    (@champsupertramp)

    3 years ago

    Hi @regnalf

    Could you try changing the theme to a default one such as 2020 or 2021? Let’s see if this is an issue with your theme.

    Regards,

    Thread Starter regnalf

    (@regnalf)

    3 years ago

    Nope, logout crash with theme “twenty twenty-one” too!

    Plugin Contributor Champ Camba

    (@champsupertramp)

    3 years ago

    Hi @regnalf

    Could you please contact us via team@ultimatemember.com so we can have a closer look at this issue?

    Please include this topic URL in the email message.

    Regards,

    Plugin Contributor Champ Camba

    (@champsupertramp)

    3 years ago

    Hi @regnalf

    This thread has been inactive for a while so we’re going to go ahead and mark it Resolved.

    Please feel free to re-open this thread by changing the Topic Status to ‘Not Resolved’ if any other questions come up and we’d be happy to help. 🙂

    Regards,

    Thread Starter regnalf

    (@regnalf)

    2 years, 8 months ago

    Update: the issue was by the Hoster! The module unset wasn’t installed. Just for record.

Viewing 11 replies - 1 through 11 (of 11 total)
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