Support » Fixing WordPress » Fatal Error when logging in to wordpress dashboard

  • Hi There, I am the admin for my primary schools website
    Up until a couple of weeks ago i was able to log in to the wordpress admin with no worries but currently when i try and log in i get this message appear:

    Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 491520 bytes) in /var/www/vhosts/ on line 474

    and i get no further. Can anyone help out?


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  • Before you go deleting anything, first read this:

    Information regarding increasing your memory limit available for WordPress, .. this will only work if your hosting allows you to have a higher memory limit.

    If that is unsuccessful try this:

    If you’re able to FTP in, go to the wp-content/plugins and rename or delete the nextgen-gallery it will let you get to the rest of your dashboard.

    ^ At least that is what I am reading.

    It seems your nextgen gallery is as it says, trying to allocate more memory then you have available. I would see if you can increase your memory limit first though.

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