Title: Fatal error when installing?
Last modified: May 18, 2018

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# Fatal error when installing?

 *  Resolved [BaldPunk1](https://wordpress.org/support/users/baldpunk1/)
 * (@baldpunk1)
 * [7 years, 12 months ago](https://wordpress.org/support/topic/fatal-error-when-installing-17/)
 * Hi,
 * I just uploaded WP files via ftp and tried to run the install script and got 
   the below error. (The edited wp-config.php file with db and pws was included)
 * Fatal error: require_once(): Failed opening required ‘/homepages/2/d142238593/
   htdocs/kosearch/wp-load.php’ (include_path=’.:/usr/lib/php5.5′) in /homepages/
   2/d142238593/htdocs/kosearch/wp-admin/install.php on line 36
 * Any idea what I did wrong?
 * Thanks,
    Joe
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ffatal-error-when-installing-17%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [7 years, 12 months ago](https://wordpress.org/support/topic/fatal-error-when-installing-17/#post-10293020)
 * Sounds like one or more of the files are missing.
 * Try [downloading WordPress](https://wordpress.org/download/) again, access your
   server via [SFTP or FTP](https://codex.wordpress.org/FTP_Clients), or a file 
   manager in your hosting account’s control panel (consult your hosting provider’s
   documentation for specifics on these), and delete then replace your copies of
   everything on the server **except** the wp-config.php file and the /wp-content/
   directory with fresh copies from the download. This will effectively replace 
   all of your core files without damaging your content and settings.
 * Some uploaders tend to be unreliable when overwriting files, so don’t forget 
   to delete the original files before replacing them.
 *  Thread Starter [BaldPunk1](https://wordpress.org/support/users/baldpunk1/)
 * (@baldpunk1)
 * [7 years, 12 months ago](https://wordpress.org/support/topic/fatal-error-when-installing-17/#post-10293347)
 * The problem is when I upload to the directory using Filezilla, the only files
   I can upload are
    wp-admin wp-content wp-includes
 * On the left side in Filezilla I can’t see all the other singles files like wp-
   config.php, index.php, licence… etc.
 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [7 years, 12 months ago](https://wordpress.org/support/topic/fatal-error-when-installing-17/#post-10293374)
 * I recommend checking with Filezilla’s support on that: [https://forum.filezilla-project.org/](https://forum.filezilla-project.org/)
 * Or, try a different FTP client, like [https://cyberduck.io/](https://cyberduck.io/)
 *  Thread Starter [BaldPunk1](https://wordpress.org/support/users/baldpunk1/)
 * (@baldpunk1)
 * [7 years, 12 months ago](https://wordpress.org/support/topic/fatal-error-when-installing-17/#post-10293436)
 * I used Cyberduck and was able to upload everything. Now I get the error:
 * Sorry, I need a wp-config-sample.php file to work from. Please re-upload this
   file to your WordPress installation.
 * But I did upload the edited and renamed file: wp-config.php
 * Btw, thanks so much James!!!!
 *  Thread Starter [BaldPunk1](https://wordpress.org/support/users/baldpunk1/)
 * (@baldpunk1)
 * [7 years, 12 months ago](https://wordpress.org/support/topic/fatal-error-when-installing-17/#post-10293464)
 * I edited wp-config.php directly with notepad (first time I changed it to wp.config.
   txt to edit and that screwed it up/now I edited without changing it from .php)
   and upload again. Looks good! I’m off to the races.
 * Thanks again James!!!
    -  This reply was modified 7 years, 12 months ago by [BaldPunk1](https://wordpress.org/support/users/baldpunk1/).

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Fatal error when installing?’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 5 replies
 * 2 participants
 * Last reply from: [BaldPunk1](https://wordpress.org/support/users/baldpunk1/)
 * Last activity: [7 years, 12 months ago](https://wordpress.org/support/topic/fatal-error-when-installing-17/#post-10293464)
 * Status: resolved

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