Title: Fatal error when importing csv file
Last modified: April 4, 2023

---

# Fatal error when importing csv file

 *  Resolved [mercredi64](https://wordpress.org/support/users/mercredi64/)
 * (@mercredi64)
 * [3 years, 3 months ago](https://wordpress.org/support/topic/fatal-error-when-importing-csv-file/)
 * hello, When I import a csv file with my updated lists, the test works perfectly,
   but not the import. I get an error message that says: A fatal error occurred 
   during the import. Please make sure you had enough disk space and memory available
   on PHP.
   The problem doesn’t seem to be on my hosting side as the memory is fine,
   and I tested importing the same file via another extension into my wordpress 
   site without difficulty.

Viewing 1 replies (of 1 total)

 *  Plugin Support [bobbied](https://wordpress.org/support/users/bobbied/)
 * (@bobbied)
 * [3 years, 3 months ago](https://wordpress.org/support/topic/fatal-error-when-importing-csv-file/#post-16627256)
 * Hi [@mercredi64](https://wordpress.org/support/users/mercredi64/)
 * Thank you for reaching out about this. I’m sorry that you ran into issues with
   this.
 * Please note that the import process can be a resource-intensive task. If your
   import does not succeed try disabling other plugins first and/or increasing the
   values of the [‘memory_limit’](http://php.net/manual/en/ini.core.php#ini.memory-limit)
   and [‘max_execution_time’](http://php.net/manual/en/info.configuration.php#ini.max-execution-time)
   directives in your server’s php.ini configuration file.
 * Have you checked those things? We’ve seen other users who have this problem break
   the file down into smaller parts and the error does not happen. The error often
   occurs when there is something amiss with the file (even though I realize you
   said the test import worked fine).
 * We would like to troubleshoot this issue with you further if you continue to 
   get the error. Please contact us with a link to this forum thread here, a screenshot
   of your CSV File Formatting settings, and a sample of the file: [http://businessdirectoryplugin.com/contact/](http://businessdirectoryplugin.com/contact/)
    -  This reply was modified 3 years, 3 months ago by [bobbied](https://wordpress.org/support/users/bobbied/).
    -  This reply was modified 3 years, 3 months ago by [bobbied](https://wordpress.org/support/users/bobbied/).

Viewing 1 replies (of 1 total)

The topic ‘Fatal error when importing csv file’ is closed to new replies.

 * ![](https://ps.w.org/business-directory-plugin/assets/icon-256x256.png?rev=2901888)
 * [Business Directory Plugin - Easy Listing Directories for WordPress](https://wordpress.org/plugins/business-directory-plugin/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/business-directory-plugin/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/business-directory-plugin/)
 * [Active Topics](https://wordpress.org/support/plugin/business-directory-plugin/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/business-directory-plugin/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/business-directory-plugin/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [bobbied](https://wordpress.org/support/users/bobbied/)
 * Last activity: [3 years, 3 months ago](https://wordpress.org/support/topic/fatal-error-when-importing-csv-file/#post-16627256)
 * Status: resolved