Title: Fatal Error When Exporting Submissions
Last modified: October 19, 2018

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# Fatal Error When Exporting Submissions

 *  [BTW](https://wordpress.org/support/users/48fourteen/)
 * (@48fourteen)
 * [7 years, 8 months ago](https://wordpress.org/support/topic/fatal-error-when-exporting-submissions/)
 * Hello. I’m receiving the following error when attempting to export submissions
   to CSV. Please help. I’m running the latest version (1.6.2). Is there anything
   I need to change in the admin.php file to make this work?
 * <b>Fatal error</b>: Call to undefined function mb_convert_encoding() in <b>/home/
   synergy/public_html/wp-content/plugins/contact-form-submissions/Admin.php</b>
   on line <b>484</b><br />

The topic ‘Fatal Error When Exporting Submissions’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/contact-form-submissions_181c39.svg)
 * [Contact Form Submissions](https://wordpress.org/plugins/contact-form-submissions/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/contact-form-submissions/#faq)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/contact-form-submissions/unresolved/)
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 * 0 replies
 * 1 participant
 * Last reply from: [BTW](https://wordpress.org/support/users/48fourteen/)
 * Last activity: [7 years, 8 months ago](https://wordpress.org/support/topic/fatal-error-when-exporting-submissions/)
 * Status: not resolved