Fatal error when deleting image

Resolved Alexander Holsgrove
(@alexholsgrove)

3 years, 4 months ago
When we try and delete an image from the media library, we see the following server error:
Fatal error: Uncaught Error: Class 'WP_Filesystem_Direct' not found in /home/wordpress-sites/######/httpdocs/app/plugins/gt3-photo-video-gallery/core/class-watermark.php:200 Stack trace: #0 /home/wordpress-sites/######/httpdocs/app/plugins/gt3-photo-video-gallery/core/class-watermark.php(153): GT3\PhotoVideoGallery\Watermark::check_folder() #1 /home/wordpress-sites/######/httpdocs/app/plugins/gt3-photo-video-gallery/core/class-watermark.php(36): GT3\PhotoVideoGallery\Watermark::restore(3462) #2 /home/wordpress-sites/######/httpdocs/wp/wp-includes/class-wp-hook.php(289): GT3\PhotoVideoGallery\Watermark::delete_attachment_handler(3462) #3 /home/wordpress-sites/######/httpdocs/wp/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array) #4 /home/wordpress-sites/######/httpdocs/wp/wp-includes/plugin.php(478): WP_Hook->do_action(Array) #5 /home/wordpress-sites/######/httpdocs/wp/wp-includes/post.php(5815): do_action('delete_attachme...', 3462, Object(WP_Post)) #6 /home/wordpress-sites/######/httpd in /home/wordpress-sites/######/httpdocs/app/plugins/gt3-photo-video-gallery/core/class-watermark.php on line 200

The WP_Filesystem_Direct class isn’t found (the rest of the site works without any problems).

I ran a few tests in class-watermark.php and added the extra includes:
```
require_once(ABSPATH.'wp-admin/includes/file.php');
require_once(ABSPATH . '/wp-admin/includes/class-wp-filesystem-base.php');
require_once(ABSPATH . '/wp-admin/includes/class-wp-filesystem-direct.p$
require_once(ABSPATH . '/wp-includes/class-wp-error.php');
WP_Filesystem();
```
This seemed to work, although I don’t see the problem on a local developer copy of the website. The admin file.php include works as function_exists('WP_Filesystem'); returns true.

Can you please advise what the issue may be here?

Viewing 6 replies - 1 through 6 (of 6 total)

Plugin Author gt3themes
(@gt3themes)

3 years, 4 months ago

@alexholsgrove Hi there! The issue happens because of this path /app/plugins/ the standard WP directory is /wp-content/plugins/

Thread Starter Alexander Holsgrove
(@alexholsgrove)

3 years, 4 months ago

Thanks for the reply @gt3themes. It’s not because of this I’m afraid because the site works fine when I run it on my local development area, using the same split WordPress core and “wp-content” directory. It’s a bedrock/roots inspired setup:

ABSPATH is defined properly, and points to httpdocs/wp which is where we have the WordPress core (wp-admin, wp-includes etc). httpdocs/app/ is the WP content path.

As I said, this isn’t an issue unless there are hardcoded paths in your plugin, rather than using the proper WP constants / methods?

In your code, require_once(ABSPATH.'wp-admin/includes/file.php'); does point to the right location for us httpdocs/wp/wp-admin/includes/file.php. I am happy to provide further debugging output to help work out the problem.

Thanks,
Alex

Plugin Author gt3themes
(@gt3themes)

3 years, 4 months ago

It’s really odd that it works on your local environment but it doesn’t on your live website if you have the same configuration 🙁

Plugin Author gt3themes
(@gt3themes)

3 years, 3 months ago

Closing the thread

Thread Starter Alexander Holsgrove
(@alexholsgrove)

3 years, 3 months ago

Rather than closing, could you please offer any assistance in resolving the issue? We are happy to add any debug lines. The code is deployed through git so something else must be failing either at server level or with the plugin.

Plugin Author gt3themes
(@gt3themes)

3 years, 3 months ago

It would be much easier to communicate via email, can you please send your request to help at gt3themes dot com?
The thing is that we could not replicate the issue on our end, that’s why it’s hard to debug the issue.

Viewing 6 replies - 1 through 6 (of 6 total)

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