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All In One Schema.org Rich Snippets
[resolved] Fatal error when activating plugin (5 posts)

  1. theusername
    Member
    Posted 1 year ago #

    I would like to try your plugin, but can't even get it activated. The following message was shown when I tried it:
    Fatal error: Call to undefined function add_review_option() in [correct but anonymous path]/wp-content/plugins/all-in-one-schemaorg-rich-snippets/index.php on line 127

    Nog being a programmer, I can't really figure it out. I see that the function exists in settings.php, but somehow it doesn't work.

    Thanks for your help!

    http://wordpress.org/extend/plugins/all-in-one-schemaorg-rich-snippets/

  2. Nitin Yawalkar
    Blocked
    Plugin Author

    Posted 1 year ago #

    Hi,

    Happy to hear that you found our plugin useful and want to give it a try.

    Well, I never got the error you have reported, as I tested the plugin by installing on the various sites of my clients and also on my personal. There might be something wend wrong. Try deleting and re-installing the fresh copy of plugin.

    Make sure you are using the latest version of WordPress.

    If this does not solve your problem, let me know by email.

    Create a temporary admin user account and send the credentials to my email id - nitiny@brainstormforce.com

    Let me know what happens.

    Thanks !

  3. theusername
    Member
    Posted 1 year ago #

    Sorry for the late response.
    I have done all you suggested, the plugin works fine locally with the same theme and plugins. The only difference is that my online site is part of a multisite installation. Can that be the problem?

    For now, I will try other plugins, but I'm still interested in your ideas about a possible multisite problem.

  4. Nitin Yawalkar
    Blocked
    Plugin Author

    Posted 1 year ago #

    Hello again,

    If you are using the plugin on multisite, DO NOT ACTIVATE THE PLUGIN ON NETWORK.

    Instead, try the following:

    • Go to the network settings and enable the plugin option for administration menus
    • Now go to the site's dashboard for which you want to activate the plugin.
    • Navigate to plugins menu and click on activate the plugin. The plugin will be activated for that particular site.

    If this does not resolve your problem, create a new temporary admin user and mail the credentials to nitiny@brainstormforce.com

    I will set it up for you.

  5. theusername
    Member
    Posted 1 year ago #

    It works, thank you for your help!

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