Support » Plugin: Genealogical Tree - WordPress Family Tree » Fatal error when activating plug-in

  • Resolved philmerkel1946

    (@philmerkel1946)


    I get the following fatal error message when activating the genealogical tree plug-in:

    Fatal error: Trait ‘Genealogical_Tree\Includes\Traits\Genealogical_Tree_Data’ not found in C:\xampp\htdocs\mytestsite\wp-content\plugins\genealogical-tree\admin\class-genealogical-tree-admin.php on line 24

    I am running WP 5.4.2 on my localhost. At one time I had this plug-in installed and activated.

    Thanks in advance for any help you can provide.

    Phil Merkel
    phil.merkel@gmail.com

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author akdevs

    (@akdevs)

    Hi,
    Sorry to know that you are facing problem to use this plugin. Can you tell me which php version running on your local server?

    Also can you check following file are exist or not?
    genealogical-tree\includes\Traits\trait-genealogical-tree-data.php
    Thank you

    Thread Starter philmerkel1946

    (@philmerkel1946)

    My version of PHP is 7.4.5. There is no subdirectory for genealogical-tree at all!

    Thread Starter philmerkel1946

    (@philmerkel1946)

    I’m sorry…there is no Traits subdirectory under genealogical-tree/includes/.

    Plugin Author akdevs

    (@akdevs)

    I think something missed on installation / download. Can you please download again it.
    https://downloads.wordpress.org/plugin/genealogical-tree.zip
    Let me know please if not resolve this issue.
    thank you

    Thread Starter philmerkel1946

    (@philmerkel1946)

    Just to repeat from our last email exchange, I re-downloaded the plug-in, installed and activated it with no problemes.

    Thanks…

Viewing 5 replies - 1 through 5 (of 5 total)
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