Title: Fatal error when activating
Last modified: August 22, 2016

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# Fatal error when activating

 *  Resolved [williampatton](https://wordpress.org/support/users/williampatton/)
 * (@williampatton)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/fatal-error-when-activating-21/)
 * Site whitescreened after updating the plugin. Checked the logs and seen errors
   similar to this:
 *     ```
       [Mon Sep 08 18:39:21 2014] [warn] [client 104.194.6.141] mod_fcgid: stderr: PHP Fatal error:  require_once(): Failed opening required '/home/will/public_html/wp-content/plugins/google-analytics-for-wordpress/inc/functions.php' (include_path='.:/usr/share/pear:/usr/share/php') in /home/will/public_html/wp-content/plugins/google-analytics-for-wordpress/googleanalytics.php on line 52
       ```
   
 * I don’t have the ‘/inc/’ folder inside the plugin’s directory.
 * I tried downloading the latest version from the repo and uploading manually, 
   still same error.
 * [https://wordpress.org/plugins/google-analytics-for-wordpress/](https://wordpress.org/plugins/google-analytics-for-wordpress/)

Viewing 1 replies (of 1 total)

 *  Thread Starter [williampatton](https://wordpress.org/support/users/williampatton/)
 * (@williampatton)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/fatal-error-when-activating-21/#post-5271893)
 * **UPDATE:** Issue resolved, seemed to be a caching related issue where memcache
   server wasn’t properly cleared after updating WP core to 4.0 resulting in it 
   using a mix of 3.9 core files alongside the new 4.0 ones.

Viewing 1 replies (of 1 total)

 The topic ‘Fatal error when activating’ is closed to new replies.

 * ![](https://ps.w.org/google-analytics-for-wordpress/assets/icon.svg?rev=3723520)
 * [MonsterInsights - Google Analytics Dashboard for WordPress (Website Stats Made Easy)](https://wordpress.org/plugins/google-analytics-for-wordpress/)
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 * 1 reply
 * 1 participant
 * Last reply from: [williampatton](https://wordpress.org/support/users/williampatton/)
 * Last activity: [12 years, 1 month ago](https://wordpress.org/support/topic/fatal-error-when-activating-21/#post-5271893)
 * Status: resolved