Support » Plugin: Subscribe To Comments Reloaded » Fatal error upon updating

  • Resolved Mandy Roberson

    (@mandy-roberson)



    Receiving the following message when updating the plugin –

    Plugin could not be activated because it triggered a fatal error.

    Also triggering a syntax error –

    /plugins/subscribe-to-comments-reloaded/subscribe-to-comments-reloaded.php on line 19

    These errors actually took a client’s site offline, and I had to delete the plugin to get the site back up. Tried reinstalling with the latest version and received the errors again.

    https://wordpress.org/plugins/subscribe-to-comments-reloaded/

Viewing 15 replies - 1 through 15 (of 42 total)
  • Plugin Author Reedyseth

    (@reedyseth)

    Hello Mandy, I apologize for the inconvenience, can take a screenshot of the error or have more text about it ?

    Regards.!!!

    Thanks for the quick reply!

    Here is all the text available to me –

    Plugin could not be activated because it triggered a fatal error.

    Parse error: syntax error, unexpected ‘{‘ in /home1/soarinh4/public_html/wp-content/plugins/subscribe-to-comments-reloaded/subscribe-to-comments-reloaded.php on line 19

    Plugin Author Reedyseth

    (@reedyseth)

    Alright,

    Let me check it out and let you know the answer findings, in the mean time go back to the previous version.

    Thank you. I did revert to the last version. I appreciate your help!

    Plugin Author Reedyseth

    (@reedyseth)

    Mandy,

    What version of PHP are you running?

    Plugin Author Reedyseth

    (@reedyseth)

    Do you have a PHP version 5 >= 5.3.0 ?

    The site is running PHP version 5.4.24 through BlueHost.

    Plugin Author Reedyseth

    (@reedyseth)

    The site is running PHP version 5.4.24 through BlueHost.

    OK so the code should run without any issue .

    Please email me to reedyseth at gmail dot com.

    My site is down after updating. This is the message I am receiving.

    Parse error: syntax error, unexpected T_STRING in /home/content/r/u/n/runawayspoon/html/blog/wp-content/plugins/subscribe-to-comments-reloaded/subscribe-to-comments-reloaded.php on line 19

    Plugin Author Reedyseth

    (@reedyseth)

    Can you both submit the subscribe-to-comments-reloaded/subscribe-to-comments-reloaded.php file/code here:

    http://paste.behstant.com

    YOu can get the code by opening with a FTP client or in the WordPress Dashboard by clicking on the plugin editor.

    I have already reverted back to an older version of the plugin. I will have to download the new version and extract the necessary file from that.

    http://paste.behstant.com/?paste=211

    Let me know if that works.

    Plugin Author Reedyseth

    (@reedyseth)

    The code looks good to me, I also run a linter test and is working, my guess is the that the PHP version that you have is causing issues with then namespace, or in no geeky words,

    I will have to setup a development environment for you PHP version (5.4.24).

    Hello,
    After update to 160106 I have error
    <?php /* if (function_exists('subscribe_reloaded_show')) */ subscribe_reloaded_show(); ?>
    shows:
    PHP message: PHP Fatal error: Call to undefined function subscribe_reloaded_show()

    Plugin Author Reedyseth

    (@reedyseth)

Viewing 15 replies - 1 through 15 (of 42 total)
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