Fatal Error upon Plugin Update with WordPress 3.4.2 – can't login or access FTP

  • Resolved JonasKetterle

    (@jonasketterle)


    10 years, 11 months ago

    I’ve been running the wordpress site http://www.earthpatheducation.com. Upon updating my plugins today, I’ve become complete locked out of the website and the admin website. Furthermore I can’t even access the FTP through my GoDaddy hosting account. The error message that shows up is below. Can you help? Thank you.

    Fatal error: Call to undefined method stdClass::add_role() in /home/content/21/8795021/html/wp-content/plugins/backwpup/inc/class-install.php on line 94

    http://wordpress.org/extend/plugins/backwpup/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Robert Windisch

    (@nullbyte)

    10 years, 11 months ago

    Hi JonasKetterle,

    we have fixed that error in the current version 3.0.11 of our plugin. Please use this version.

    regards,
    Robert

    webmerch

    (@webmerch)

    10 years, 11 months ago

    Hi,

    I just updated to version 3.0.11, and similar problem. Not sure about FTP, but wp-admin crashed. It gives a loop error. I renamed plugin folder so I could get back into admin. Tried deleting and re-installing, but did not fix issue.

    Thanks,

    Mo

    Plugin Author Robert Windisch

    (@nullbyte)

    10 years, 11 months ago

    Hi webmerch,

    please use version 3.0.12. This should fix your problem.

    regards,
    Robert

    webmerch

    (@webmerch)

    10 years, 11 months ago

    Thank You Robert

Viewing 4 replies - 1 through 4 (of 4 total)
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