Support » Fixing WordPress » fatal error updating to 3.6 – can't enter dashboard!

  • Resolved Kubrix


    I just tried to update to 3.6 and now I can’t access my dashboard. I can log in as admin but when I try to enter my dashboard it tells me that it may be in maintenance mode or wrongly configured. It is not in maintenance mode – It has been like this for hours and the website is running perfectly I simply can’t enter my dashboard!

    I can see that it says that there is a new version (3.6) when I use the wordpress app on my smartphone but I can’t update it through the app and as I wrote I can’t enter the dashboard through my desktop computer…




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  • esmi


    Forum Moderator

    – switching to the default theme by renaming your current theme’s folder inside wp-content/themes and adding “-old” to the end of the folder name using FTP or whatever file management application your host provides.

    resetting the plugins folder by FTP or phpMyAdmin.

    – re-uploading all files & folders – except the wp-content folder – from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones.

    – running the upgrade manually via wp-admin/upgrade.php



    Thanks Esmi!

    It worked – I’m very greatful for your help!

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