Support » Plugin: Transcoder » Fatal error. Undefined function wp_read_video_metadata

  • teleputer

    (@teleputer)


    Hi
    I get this error when the Transcode plugin is enabled.
    PHP Fatal error: Uncaught Error: Call to undefined function wp_read_video_metadata() – however the function is defined in media.php.

    Screenshots.
    2021-02-16_23-05-33
    2021-02-16_22-58-36

    Here is the full error:

    
    [Tue Feb 16 19:06:29.688106 2021] [proxy_fcgi:error] [pid 30136:tid 140619661940480] [client 70.95.217.6:65119] AH01071: Got error 'PHP message: PHP Fatal error:  Uncaught Error: Call to undefined function wp_read_video_metadata() in /opt/bitnami/apps/wordpress/htdocs/wp-admin/includes/image.php:486\nStack trace:\n#0 /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/vidorev-extensions/inc/cf7-addons.php(1817): wp_generate_attachment_metadata(9288, '/opt/bitnami/ap...')\n#1 /opt/bitnami/apps/wordpress/htdocs/wp-includes/class-wp-hook.php(287): vidorev_cf7_save_posted_data(Array)\n#2 /opt/bitnami/apps/wordpress/htdocs/wp-includes/plugin.php(212): WP_Hook->apply_filters(Array, Array)\n#3 /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/contact-form-7/includes/submission.php(285): apply_filters('wpcf7_posted_da...', Array)\n#4 /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/contact-form-7/includes/submission.php(57): WPCF7_Submission->setup_posted_data()\n#5 /opt/bitnami/apps/wordpress/htdocs/wp-content/plugins/contact-form-7/includes/submission.php(24): WPCF7_Submission->proceed()\n#6 /opt/bitnami/apps/wordpress/htdocs/wp-content/...', referer: https://funny.social/submit-your-video/
    

    Any idea what might be causing this.
    Thank you for your help!!
    Steve.

    • This topic was modified 7 months ago by teleputer.
    • This topic was modified 7 months ago by Yui. Reason: please use CODE button for code formatting
Viewing 1 replies (of 1 total)
  • Hi Steve,

    From the stack trace of the error, it seems that this error is not related to Transcoder plugin, but is related to contact form extension.

    I would request you to kindly contact for support to appropriate plugin’s support forum.

    Thank you.

Viewing 1 replies (of 1 total)
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