Support » Plugin: PDF Thumbnails » Fatal error: Uncaught ImagickException

  • Resolved Nathan_T

    (@nathan_t)


    When uploading a pdf to the media manager, once it gets to the “crunching” stage (the file uploads fine) I get this error:
    Fatal error: Uncaught ImagickException: Postscript delegate failed/srv/users/serverpilot/apps/sbk/public/wp-content/uploads/2016/11/Wang-et-al.-2016-1-3.pdf': No such file or directory @ error/pdf.c/ReadPDFImage/677 in /srv/users/serverpilot/apps/sbk/public/wp-content/plugins/pdf-thumbnails/PdfThumbnailsPlugin.php:59 Stack trace: #0 /srv/users/serverpilot/apps/sbk/public/wp-content/plugins/pdf-thumbnails/PdfThumbnailsPlugin.php(59): Imagick->__construct('/srv/users/serv...') #1 /srv/users/serverpilot/apps/sbk/public/wp-content/plugins/pdf-thumbnails/PdfThumbnailsPlugin.php(42): PdfThumbnailsPlugin->getThumbnailBlob('/srv/users/serv...') #2 /srv/users/serverpilot/apps/sbk/public/wp-content/plugins/pdf-thumbnails/PdfThumbnailsPlugin.php(35): PdfThumbnailsPlugin->generateThumbnail(6123) #3 /srv/users/serverpilot/apps/sbk/public/wp-content/plugins/pdf-thumbnails/pdf-thumbnails.php(34): PdfThumbnailsPlugin->regenerateThumbnail(6123) #4 /srv/users/serverpilot/apps/sbk/public/wp-includes/plugin.php(235): pdf_thumbnails_generat in /srv/users/serverpilot/apps/sbk/public/wp-content/plugins/pdf-thumbnails/PdfThumbnailsPlugin.php on line 59`

    Plugin Version 2.2.0 although the issue started with a slightly older version (its a fairly new site – not sure of the previous version, sorry) I tried updating the plugin hoping that would fix the issue

    I’m not sure what initiated the problem but I can say the plugin was working previously.

    • This topic was modified 2 years, 11 months ago by  Nathan_T.
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