Fatal Error:: Uncaught Exception – messing up admin

  • Resolved Big Ed

    (@big-ed)


    9 years, 9 months ago

    I have a fatal exception in a widget in an active blog which I have not paid attention to for some time- but the exception is messing up my ability to delete the widget or do anything in the dashboard which i can log into but basically gives me a blank screen.

    snippet: Fatal error: Uncaught exception ‘Exception’ with message ‘Misformed Google output for gtalkStatus.class.php’ in

    you can see the note in a widget by visiting blog.stulangley.com

    I went into ftp to see what I could delete but did not see anything obvious – I was looking for a plugin to delete that matched this path…

    public_html/blog/wp-content/plugins/google-talk-chatback-wordpress-widget/gtalkStatus.class.php(115): gtalkStatus->_getStatus() #1

    any suggestions?
    thanks

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    9 years, 9 months ago

    Try deactivating all plugins. If that resolves the issue, reactivate each one individually until you find the cause.

    It appears to be a plugin called “Google Talk Chatback WordPress Widget,” and probably failing because Google discontinued Talk a while back.

    Thread Starter Big Ed

    (@big-ed)

    9 years, 9 months ago

    Thanks, MacManX, for the helpful suggestion. I should have been back sooner to check in.
    Unfortunately, I have no functionality in admin- in the dashboard- nothing works from there- it just sits there with a blank page like it is waiting for something to happen.
    Is there some way to deactivate plugins without access to the dashboard?

    Thread Starter Big Ed

    (@big-ed)

    9 years, 9 months ago

    Alright, thanks again, MacManX, for you consideration.
    I have resolved this.
    I finally figured out that blog.stulangley.com was a redirect and the actual directory was in another higher domain. (not something I created but created for me in another’s domain)
    So I went back to my password list- read it over- found the lost notes which I would have had if I had paid attention or had a memory- and then off to FILEZILLA – into the directory structure as per the first post and finally found the Google talk back plug-in and deleted the directory…
    AND ALLS well that ends with your website working again.

    Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    9 years, 9 months ago

    Perfect, I’m glad you found a solution. 🙂

Viewing 4 replies - 1 through 4 (of 4 total)
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