Hello!
Sounds like a caching plugin is causing the issue. Could you try deactivating any caching plugin that is active?
Hello,
There is issue in caching plugin,so first deactivate caching plugin,if there is issue then give me reply with that issue,so i will help more.
Thanks
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This reply was modified 2 years, 6 months ago by
Ankur Modi.
Hi @sam0011,
This may be a plugin or theme conflict. Try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.
If that does not resolve the issue, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).
I also recommend that you check the version of php from your hosting provider.
Kind regards,
I tried but nothing happened 🙁
can I reset functions.php?
@disillusia @ankur0812 @jraborar
thank you
The only way to ‘reset’ functions.php is to revert to the previous working copy. That is if you have a backup of your site. If you didn’t do your own backup, you can try contacting your hosting provider and see if they have a copy.
Can I confirm that you have tried 1) disabling all plugins and 2) changing to another theme?
oh 🙁 no I don’t have backup
yes I did try them but nothing happened
the problem from functions.php, because I was editing something in the file functions.php after the edit the problem happened
@disillusia
hmm if u have tried changing to another theme and the issue still persists, then I don’t think there’s any issue with the original theme’s functions.php.
Could you try removing any file with the word ‘cache’ inside the wp-content folder? Do keep a backup for those files before deleting.
