Support » Plugin: Jetpack by WordPress.com » Fatal error: uncaught error

  • Resolved Blamedutchie

    (@blamedutchie)


    Immediately after updating JP to the most recent version

    Fatal error: Uncaught Error: Class 'Automattic\Jetpack\Connection\Client' not found in ../../../wp-content/plugins/jetpack/class.jetpack-ixr-client.php:38 Stack trace: #0 ../../../wp-content/plugins/jetpack/sync/class.jetpack-sync-actions.php(191): Jetpack_IXR_Client->query('jetpack.syncAct...', Array) #1 ../../../wp-includes/class-wp-hook.php(286): Jetpack_Sync_Actions::send_data(Array, 'deflate-json-ar...', 1562114221.9798, 'sync', 0.012880086898804, 0.03004002571106) #2 ../../../wp-includes/plugin.php(208): WP_Hook->apply_filters(Array, Array) #3 ../../../wp-content/plugins/jetpack/sync/class.jetpack-sync-sender.php(244): apply_filters('jetpack_sync_se...', Array, 'deflate-json-ar...', 1562114221.9798, 'sync', 0.012880086898804, 0.03004002571106) #4 /../../dom in ../../../wp-content/plugins/jetpack/class.jetpack-ixr-client.php on line 38

Viewing 9 replies - 16 through 24 (of 24 total)
  • Plugin Contributor James Huff

    (@macmanx)

    Volunteer Moderator

    Are you folks still seeing this with Jetpack 7.5.2, released this morning?

    I just checked a few sites, including a couple that sent errors with the previous version. I have received no warning emails. All the sites I looked at have the current version of Jetpack.

    Plugin Contributor James Huff

    (@macmanx)

    Volunteer Moderator

    Excellent, thanks for checking!

    Getting the same error message on upgrading to 7.5.2 too.

    Hello,
    Version 7.5.2 is causing Error 503 on my site TryMattress.Net
    Why?
    Thanks.

    Plugin Contributor James Huff

    (@macmanx)

    Volunteer Moderator

    Getting the same error message on upgrading to 7.5.2 too.

    Would you please quote the error log entries? They should at least be different.

    Version 7.5.2 is causing Error 503 on my site TryMattress.Net
    Why?

    That’s a separate issue, so please open a new thread https://wordpress.org/support/plugin/jetpack/#new-post or contact us via https://jetpack.com/contact-support/?rel=support

    I just got this error @macmanx after updating to 7.5.2 … Log file shows:

    2019-07-07 14:16:46.388314 [NOTICE] [172203] [< IP REDACTED>:51947] [STDERR] PHP Fatal error:  Uncaught Error: Class 'Automattic\Jetpack\Connection\Client' not found in /var/www/vhosts/<DOMAIN REDACTED>/httpdocs/wordpress/wp-content/plugins/jetpack/class.jetpack-ixr-client.php:38
    Stack trace:
    #0 /var/www/vhosts/<DOMAIN REDACTED>/httpdocs/wordpress/wp-content/plugins/jetpack/sync/class.jetpack-sync-actions.php(191): Jetpack_IXR_Client->query('jetpack.syncAct...', Array)
    #1 /var/www/vhosts/<DOMAIN REDACTED>/httpdocs/wordpress/wp-includes/class-wp-hook.php(286): Jetpack_Sync_Actions::send_data(Array, 'deflate-json-ar...', 1562523406.3867, 'sync', 0.0010969638824463, 0.0046019554138184)
    #2 /var/www/vhosts/<DOMAIN REDACTED>/httpdocs/wordpress/wp-includes/plugin.php(208): WP_Hook->apply_filters(Array, Array)
    #3 /var/www/vhosts/<DOMAIN REDACTED>/httpdocs/wordpress/wp-content/plugins/jetpack/sync/class.jetpack-sync-sender.php(244): apply_filters('jetpack_sync_se...', Array, 'deflate-json-ar...', 1562523406.3867, 'sync', 0.0010969638824463, 0.0046019554138184)
    #4 /var/www/vhosts/<DOMAIN REDACTED> in /var/www/vhosts/<DOMAIN REDACTED>/httpdocs/wordpress/wp-content/plugins/jetpack/class.jetpack-ixr-client.php on line 38
    • This reply was modified 2 months, 1 week ago by  John Keegan.

    I’ve seen this on 3 sites this morning after updating to 7.5.2.

    Example 1: [09-Jul-2019 15:03:36 UTC] PHP Fatal error: Class ‘Jetpack_Sync_Sender’ not found in /public_html/wp-content/plugins/jetpack/sync/class.jetpack-sync-actions.php on line 323

    Example 2: [09-Jul-2019 15:03:33 UTC] PHP Fatal error: Class ‘Jetpack_Sync_Sender’ not found in /public_html/<domain redacted>/wp-content/plugins/jetpack/sync/class.jetpack-sync-actions.php on line 323

    • This reply was modified 2 months, 1 week ago by  balex66.
    Plugin Contributor James Huff

    (@macmanx)

    Volunteer Moderator

    Ok, please contact us via https://jetpack.com/contact-support/?rel=support about this.

Viewing 9 replies - 16 through 24 (of 24 total)
  • You must be logged in to reply to this topic.