Support » Plugin: Ocean Extra » fatal error since WP 5.2, no answer

  • it’s now 2 (3?) weeks there is a fatal error. Since WP 5.2 update.
    No answer by the support.
    I bought all ocean addons, i regret.
    Any solution ?
    Thanks

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  • Plugin Contributor Marko S

    (@wpfleek)

    Hello @lairial,

    Sorry to hear you’ve been experiencing problems.

    The current version of WordPress is 5.8.1 and there are no issues with Ocean Extra, although it’s recommended that you use WordPress version 5.3+. Of course, that doesn’t mean there are no specific issues on your website, especially if you haven’t been updating for a while.

    We also don’t have any backlogged tickets, which means that we either did not receive your ticket or you didn’t receive a reply.

    Unfortunately, under the WordPress forum rules we’re unable to provide you with support here, but you can send a new ticket or use any other way described here to reach us: https://docs.oceanwp.org/article/762-how-can-i-get-support

    Hope this helps

Viewing 1 replies (of 1 total)
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