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Fatal error problem in /modules/sharedaddy.php

Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Author Jeremy Herve
    Jetpack Mechanic

    @jeherve

    You seem to be missing some files in the plugin. Could you log in to your site via FTP, delete the plugin folder, and reinstall Jetpack manually as explained here:
    http://codex.wordpress.org/Managing_Plugins#Manual_Plugin_Installation

    Let me know if it helps.

    PLEASE help…

    I have a fatal error message and cannot access my website. The message is shown below:

    Warning: require_once(/nfs/c08/h04/mnt/172841/domains/monthidamccoole.com/html/wp-content/plugins/jetpack/class.jetpack.php) [function.require-once]: failed to open stream: No such file or directory in /nfs/c08/h04/mnt/172841/domains/monthidamccoole.com/html/wp-content/plugins/jetpack/jetpack.php on line 37

    Fatal error: require_once() [function.require]: Failed opening required ‘/nfs/c08/h04/mnt/172841/domains/monthidamccoole.com/html/wp-content/plugins/jetpack/class.jetpack.php’ (include_path=’.:/usr/local/php-5.3.27/share/pear’) in /nfs/c08/h04/mnt/172841/domains/monthidamccoole.com/html/wp-content/plugins/jetpack/jetpack.php on line 37

    Plugin Author Jeremy Herve
    Jetpack Mechanic

    @jeherve

    @monthida Like @muttakee above, you seem to be missing some files in the plugin. Could you try to reinstall as I suggested above?

    Thanks!

    Hi Jeremy,

    Thank you for your response. I checked out your website – baby Lili is adorable 🙂

    Back to my problem – can you tell me how to reinstall please since I can’t access my site? I am so new at this website thingy – i don’t know what FTP is? Would you mind guiding me through it please?

    Much appreciated

    Plugin Contributor George Stephanis
    Participant

    @georgestephanis

    FTP is what you can use to connect to your webserver provided by your hosting company. If you don’t have your credentials, you’ll likely have to contact your hosting company to request them. Once you’ve got them, you’ll need to connect to your server, and re-install Jetpack by finding your ~/wp-content/plugins/jetpack folder, deleting that folder (just the jetpack folder — not anything above it), then re-installing through your WordPress admin interface, or downloading Jetpack manually, unzipping it, and uploading it through your FTP client of choice.

    http://codex.wordpress.org/FTP_Clients

    Thank You for your solution.
    I installed the plugin by ftp but its not ok. the error in also other blog of mine. please see the sharebuddy.php file and give me a real solution.

    Plugin Author Jeremy Herve
    Jetpack Mechanic

    @jeherve

    @muttakee Could you access your site via FTP, find the sharedaddy file under wp-content/plugins/jetpack/modules/sharedaddy.php, and let me know what you see on line 11?

    Thanks!

    Fatal error: Call to undefined function plugin_dir_path() in /home/……./plugins/jetpack/modules/sharedaddy/sharedaddy.php on line 11

    http://i.imgur.com/SaeVqrT.png
    Click on the image link. that is a screenshot of plugins/jetpack/modules/sharedaddy.php file in my site.
    its a problem of jetpack/modules/sharedaddy/sharedaddy.php file.

    http://img545.imageshack.us/img545/5924/n7q9.png
    here is the screenshot of jetpack/modules/sharedaddy/sharedaddy.php file

    this is not only in my site. please check others site that using jetpack you will find same problem.

    Plugin Contributor George Stephanis
    Participant

    @georgestephanis

    If for some reason you don’t have the plugin_dir_path() function available, then you’ve got bigger problems.

    The function is defined here:

    https://core.trac.wordpress.org/browser/tags/3.8/src/wp-includes/plugin.php#L597

    and should be loaded well in advance of Jetpack or any other plugin being loaded up.

    Can you check your ~/wp-includes/plugin.php file to make sure it’s fully there and has that function defined?

    please check this image http://i.imgur.com/dWZtdHl.png

    i think its ok 🙂

    Plugin Author Jeremy Herve
    Jetpack Mechanic

    @jeherve

    Could you let us know what version of WP and Jetpack you’re using on your site?

    WordPress 3.8 and Jetpack by WordPress.com version 2.7

    Plugin Author Jeremy Herve
    Jetpack Mechanic

    @jeherve

    Unfortunately we were not able to reproduce the issue.

    plugin_dir_path() doesn’t seem to be loaded on your site, or at least not before any of the plugins are. That could be caused by an issue with your WordPress installation, or with your server configuration.

    Could you try to reinstall WordPress?
    If that doesn’t help, could you check your site with the Sucuri SiteCheck tool to make it hasn’t been corrupted?

    Let me know how it goes.

Viewing 13 replies - 1 through 13 (of 13 total)
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