Support » Fixing WordPress » Fatal error. Please help!

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  • you will have to ftp or use cpannel to access the load.php file under wp-includes.

    theres an error on line 587

    Christine Rondeau


    Volunteer Forum Moderator

    Now when I try to log back in to the main site it says my username is invalid.

    If you can get to your phpMyAdmin, look in the wp_users table and you’ll see all the usernames and email adresses in there. Make sure that the right email is there and just reset it using the forget password

    I am using a friends username to ask this question so that I can save my site.

    I have no idea what this means. You contact info on the forum has nothing to do with your site.

    Once you’ve regained access to your site, if you still see the error, go to your FTP and rename your plugins folder old-plugins or something like that. This will deactivate all of your plugins. That should get rid of the error. Then reactivate your plugins one by one.

    This error is usually caused by a conflict with a plugin.

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