Support » Plugin: Post SMTP Mailer/Email Log » Fatal error on WooCommerce checkout

  • Resolved Enrique J. Ros

    (@enriquejros)


    Hi there

    Version 2.0.20 causes a fatal error on WooCommerce checkout, preventing customers to place order. Rolling back to 2.0.19 solves it.

    Regards

Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Author yehudah

    (@yehudah)

    Any chance you can tell me what was the exact error?

    The exact message is: Internal Server Error:

    Logs show this:
    AH01071: Got error 'PHP message: PHP Fatal error: Uncaught Error: Call to a member function getHeadersArray() on string in /wp-content/plugins/post-smtp/Postman/Postman-Mail/Zend-1.12.10/Mail/Transport/Abstract.php:285\nStack trace:\n#0 /wp-content/plugins/post-smtp/Postman/Postman-Mail/Zend-1.12.10/Mail/Transport/Abstract.php(309): Postman_Zend_Mail_Transport_Abstract->_buildBody()\n#1 /wp-content/plugins/post-smtp/Postman/Postman-Mail/Zend-1.12.10/Mail.php(1209): Postman_Zend_Mail_Transport_Abstract->send()\n#2 /wp-content/plugins/post-smtp/Postman/Postman-Mail/PostmanZendMailEngine.php(183): Postman_Zend_Mail->send()\n#3 /wp-content/plugins/post-smtp/Postman/PostmanWpMail.php(236): PostmanZendMailEngine->send()\n#4 /wp-content/plugins/post-smtp/Postman/PostmanWpMail.php(60): PostmanWpMail-...', referer: https://www.lievelabels.nl/afrekenen/

    I’m using latest version + Extended Log plugin

    Rolled back to previous version currently to prevent the errors.

    • This reply was modified 3 months, 2 weeks ago by darkallman.
    • This reply was modified 3 months, 2 weeks ago by darkallman.
    Plugin Support Tim

    (@tneville)

    Hi @darkallman,

    Do you get this error when actually placing this order, rather than going to checkout?

    Kind Regards,
    Tim

    Correct, when you place the order, the order confirmation screen is not presented but the chechout form reappears with internal server error.

    Plugin Support Tim

    (@tneville)

    Hi @darkallman,

    Got you. I will ask @yehudah to have a look, he is currently away from his desk so it might take a little longer for him to check this out.

    Kind Regards,
    Tim

    Currently back at the latest version, because after a rollback, I had issues that order confirmation emails were being sent with an empty body…. very strange…
    Hope a fix for the current situation will be released soon as I have issues with orders.

    Thread Starter Enrique J. Ros

    (@enriquejros)

    @darkallman are you using the Email Templates plugin too? This plugin was also updated yesterday and is causing the empty body issue. You should rollback its update also.

    @enriquejros Ofcourse…. why didn’t I think of that!
    +1 for giving me that hint!

    Plugin Support Tim

    (@tneville)

    Hi @darkallman and @enriquejros,

    Are you referring to another plugin? Can I confirm if/what the issue with Post SMTP is, then I can pass this onto @yehudah.

    Kind Regards,
    Tim

    Thread Starter Enrique J. Ros

    (@enriquejros)

    Hi @tneville

    The fatal error posted by darkallman is caused by Post SMTP 2.0.20, the empty body issue is caused by another plugin

    Regards

    Plugin Support Tim

    (@tneville)

    Hi @enriquejros,

    Thanks for confirming. I have asked @yehudah to look at this as soon as he is able.

    Kind Regards,
    Tim

    Plugin Author yehudah

    (@yehudah)

    Hi,

    A new version released, please check.

    Thread Starter Enrique J. Ros

    (@enriquejros)

    Grate, thanks!

Viewing 13 replies - 1 through 13 (of 13 total)
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